Associate, M365 Engineer
- Hiring from
- United Kingdom
- Work type
- Hybrid
- Posted
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| Requisition ID | 37234 |
| Office Country | Bulgaria |
| Office City | Sofia |
| Division | Information Technology |
| Contract Type | Fixed Term |
| Contract Length | 2 years |
| Posting End Date | 26/11/2026 |
Associate, M365 Engineer
Join EBRD as an M365 Engineer and help shape, operate and continuously improve the Microsoft 365 ecosystem that enables our people to work securely and effectively.
This is a hands-on engineering role covering Exchange Online, SharePoint Online, Teams, OneDrive, Entra ID and PowerShell automation. You’ll take ownership of complex technical issues, platform configuration and optimisation, while delivering configuration changes and technical improvements through testing, implementation and documentation across our digital workplace.
What you’ll be doing
- Engineer, administer and optimise Exchange Online, including mail flow, permissions, user and group management and platform health.
- Manage SharePoint Online, Teams and OneDrive, covering access, permissions, sharing, troubleshooting, recovery, monitoring and platform improvements.
- Engineer and troubleshoot identity and access across Microsoft Entra ID, including authentication, MFA, Conditional Access and enterprise applications.
- Use PowerShell for Microsoft 365 administration, automation and troubleshooting across M365 services.
- Manage and optimise Microsoft 365 E5 licensing.
- Investigate complex incidents, identify root causes and deliver M365 configuration changes and technical improvements through testing, implementation and documentation, contributing to continuous platform improvement.
Need to have
- Strong hands-on Microsoft 365 engineering/administration experience within a medium-to-large organisation.
- Strong technical knowledge across Exchange Online, SharePoint Online, Teams and OneDrive.
- Strong experience with Microsoft Entra ID and identity and access management, including authentication, MFA, Conditional Access, enterprise applications and identity-related troubleshooting.
- Hands-on PowerShell experience for Microsoft 365 administration, automation and troubleshooting.
- Proven ability to troubleshoot complex issues across multiple M365 workloads.
- Demonstrable experience independently implementing, configuring, troubleshooting and optimising Microsoft 365 services.
- Experience delivering M365 configuration changes and technical improvements through testing, implementation and documentation.
- Strong analytical and problem-solving skills, with the ability to translate technical concepts for both technical and non-technical stakeholders.
- Experience working collaboratively in an Agile, distributed environment.
- Fluent written and spoken English.
Nice to have
- Experience with Microsoft Azure and M365/Azure integration.
- Knowledge of Defender for Office 365 and Mimecast.
- Experience with Power Platform, including Power Apps, Power Automate and Power BI, and/or Microsoft Copilot or Copilot Chat.
- Experience deploying or supporting Microsoft Teams Rooms and AV integrations.
- Knowledge of M365 E5 licensing, security monitoring, auditing and reporting.
- Relevant Microsoft certifications or equivalent technical experience.
Why you’ll love this role
- Broad technical scope: Work across the core Microsoft 365 ecosystem rather than being limited to a single technology.
- Real engineering ownership: Troubleshoot complex problems, deliver technical changes and improve the platform.
- Modern technology: Build experience across M365, Entra ID, PowerShell automation and Azure-connected services, with exposure to Defender, Power Platform, Copilot and Microsoft Teams Rooms.
- More than BAU: Contribute to engineering changes, implementations, automation, optimisation and continuous platform improvement.
- Meaningful impact: Your work will enable colleagues across EBRD to collaborate securely and effectively.
What is it like to work at the EBRD? / About EBRD
Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.
At EBRD, our Values – Inclusiveness, Innovation, Trust, and Responsibility – are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment.
The EBRD environment provides you with:
- Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in.
- A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively.
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We offer hybrid and flexible working arrangements and believe we operate at our best when collaborating 3 days a week in person (minimum).
- An environment that places sustainability, equality and digital transformation at the heart of what we do.
- A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits.
Diversity is one of the Bank’s core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability.
Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).
