Associate Manager, Procurement Operations

Your opportunity as the Associate Manager, Procurement Operations

This individual will be responsible for ensuring reliable day-to-day operations and driving improvements to direct material Procurement processes, systems, data, and reporting. Responsibilities include issue escalations, leading departmental iniatives, and representing Procurement as a subject matter expert. This role is highly cross functional, and will partner closely with IS, Plant Operations, Supply Planning, Contract Manufacturing, Warehousing, Transportation, and Accounts Payable.

Location: Orrville, OH Corporate Offices

Work Arrangements: Hybrid – onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business needs requires.

In this role you will:

• Act as point of escalation for direct material Procurement system, process, data, and operational issues
• Evaluate the business impact and criticality of issues, coordinate resolution, and recommend next steps
• Act as a liaison between our IS team and business users when technical resources are required
• Lead department and cross-functional projects and initiatives from planning through implementation into ongoing support
• Work with stakeholders to translate business needs into clearly defined requirements for technical team
• Assist in basic configurations, monitoring, and validating of integrations and automated workflows
• Acts as point of contact and subject matter expert to provide knowledgeable recommendations and advice to cross-functional partners

• Help to identify improvement opportunities that exist in our current core processes/systems. Work to develop practical solution options and implement the identified improvements

• Coordinate and run business testing for system upgrades and enhancements
• Develop and deliver training, documentation, communications and readiness for process and system changes
• Support the development and enhancements of reporting and analytics using various platforms such as Excel, Spotfire, and Tableau
• Act as point of contact to facilitate the setup and onboarding of new copackers
• Build team capability through coaching, knowledge sharing, and mentoring of Analysts, Senior Analysts

What we are looking for:

Minimum Requirements:

• Bachelor’s degree
• Minimum of 5 years of purchase-to-pay, supply chain, or relevant shared services experience
• Ability to learn and thoroughly understand complex business processes, systems, and data
• Project experience leading or contributing to end-to-end projects, including planning, execution, delivery, and hyper-care
• Ability to critically/analytically think and problem solve with urgency and accuracy
• Experience in Spotfire/Tableau or other data visualization tools

Additional skills and experience that we think would make someone successful in this role:

• Strong organizational and attention-to-detail skills
• Experience working with various supply chain processes
• Strong communication and interpersonal skills with customer focus
• Ability to handle multiple tasks across various functions and prioritize
• Proficiency in ERP/purchasing systems (Oracle, SAP, etc.)
• Self-motivated; Self-directed work style demonstrating ability to implement

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

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We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, disability status or protected veteran status.

Where Talent Thrives and Community Grows

We’re a community of passionate, talented professionals dedicated to creating food people and pets love—while supporting the communities in which we work and live. We value what makes each person unique, champion growth and development, and foster collaboration that fuels productivity and drives our shared success.

Learn more about our Thrive Together purpose

What Makes Us Unique

At Smucker, we're passionate about creating a workplace where you truly belong. With a culture rooted in our Basic Beliefs and a competitive Total Rewards program, we aim to support every employee by meeting their physical, emotional, and financial needs.

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How We Hire

Our culture is sustained and brought to life every day by the people of Smucker and our hiring process is designed to identify the right candidate for every position at our company.

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Equal Opportunity Employer Statement

The J. M. Smucker Co. (the “Company”) is an Equal Opportunity Employer. No person will be discriminated against in hiring or in any other aspect of their employment on the basis of race, color, religion, sex (including pregnancy), age, national origin, ancestry, citizenship status, sexual orientation, gender identity or expression, transgender status, marital status, familial status, disability, genetic information, protected veteran/military status, or any other characteristic protected by applicable federal, state or local law.