Associate Research Analyst

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

A Day in the Life

The Associate Research Analyst within the Diligent Market Intelligence function is responsible for subject matter expertise in specialized verticals such as compensation, governance, activism, voting, and risk. The Associate
Research Analyst role involves supporting senior team members in designing and managing data collection methods for a specific vertical, with a primary focus on managing third-party service provider workloads within agreed timelines.Ensuring high data quality and timely delivery to meet client standards is central, requiring strong quality assurance practices throughout the process. The position also entails manual data collection and extraction from global sources, adhering to defined methodologies for accuracy and efficiency, and directly contributing to the delivery of relevant
client insights.

Key Responsibilities

• Support the design and management of data collection methodologies within a specialized research vertical (e.g., compensation, governance, activism, voting, or risk)
• Oversee and manage the workflow of third-party service providers to ensure timely and high-quality data delivery
• Execute manual data collection and importation from various global sources, adhering to established methodologies
• Maintain strong quality assurance practices throughout the data collection process to ensure accuracy and operational efficiency
• Train service providers and regularly update process documentation to keep procedures clear and current
• Take ownership of specific daily and weekly tasks, as well as ongoing projects within the assigned research vertical

Required Experience/Skills

• 1 to 2 years of experience of conducting research or data analysis, data collection or market intelligence
• Strong numeracy and attention to detail to ensure high-quality and accurate data collection and analysis
• Ability to work independently, demonstrating initiative, self-motivation, and proactive problem-solving
• Effective communication and collaboration skills for coordinating with Product and Engineering teams and training third-party service providers
• Excellent organizational and time management abilities to oversee workflows, meet deadlines, and maintain clear, up-to-date process documentation
• Prior experience (internships, temporary placements, etc.) in a professional services environment is desirable.

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients. We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs. (among others) Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.  To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

About Us

At Diligent, we’re the AI leader in governance, risk, and compliance (GRC) SaaS solutions. Our platform helps over 1 million users, including 700,000 board members- clarify risk, strengthen governance, and make faster, smarter decisions. Join us and be part of a team that empowers leaders worldwide to manage risk, build resilience, and drive impact every day.

Our AI Enhanced Interview Process

We may use Artificial Intentigence (AI) tools to support parts of our hiring process, such as reviewing applications, analysing resumes or assessig responses. These tools assist our recruitment team but do not replace human judgement. Final hiring decisions at Diligent are made by humans. If you would like more information about this-please contact us at recruitment@diligent.com

A Committment to Candidate Experience

At Diligent, our people are our greatest asset, driving our mission to empower leaders and boards worldwide with smarter governance and risk solutions. We are committed to providing a best-in-class experience for all candidates. If you had a positive experience or see ways we could improve, please share your feedback with us at: recruitment@diligent.com