Associate TM

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

The main focus of the position will be on identifying sanctions risks using sanctions screening software. All risks identified are then escalated for further investigation and SARs where relevant.

Responsibilities:

• Review alerts generated through transaction sanctions screening and other financial crime controls.
• Analyse customer behaviour, payment activity, transaction patterns, corridors and payment context to identify unusual activity.
• Assess potential sanctions, watchlist or AML matches using available customer and transaction information.
• Gather and assess information from internal systems and relevant external sources to support investigation outcomes.
• Prepare clear, concise and audit-ready case documentation, including evidence reviewed, rationale applied and final decision.
• Escalate high-risk, complex, unusual or potentially suspicious activity in line with established procedures.
• Support Requests for Information (RFIs) and evidence gathering where additional customer or payment context is required.
• Maintain accurate case records and ensure investigation outcomes are documented to procedural and governance standards.
• Work to agreed quality, productivity and service level expectations, including time-sensitive real-time alert handling where applicable.
• Support queue hygiene, prioritisation and handover activity where required.
• Participate in team huddles, training, quality calibration, knowledge sharing and continuous improvement activity.
• Stay current on financial crime typologies, sanctions developments and risk indicators relevant to payments, fintech and cross-border flows.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

• Previous experience in AML, sanctions, payment operations or a similar environment.
• Basic understanding of financial crime risks, sanctions, PEPs, watchlists, adverse media, fraud indicators or payment services risk.
• Experience within fintech, banking, payments, e-money or broader financial services.
• Relevant degree, professional qualification or equivalent practical experience.
• Strong analytical mindset and curiosity about customer behaviour, transaction patterns and financial crime risk.
• Excellent attention to detail and ability to identify anomalies within data, names, entities, geographies and payment context.
• Clear written communication and ability to produce accurate case notes and investigation narratives.
• Ability to follow procedures consistently while applying sound judgement and escalating promptly.
• Comfortable working with data, case management systems and multiple information sources.
• Ability to manage daily workload, meet deadlines and maintain quality in a regulated operational environment.
• Strong teamwork, learning agility and willingness to build financial crime expertise.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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Why work here?

If you thrive on rapid growth and enjoy working alongside positive, driven teammates, you’ll feel right at home here.

Help us to uplift everyone, everywhere. Whether you’re starting your career, pushing your capabilities or are a seasoned professional, learn how we can partner to reimagine the world.

About Us

At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Our evolving technology keeps us at the heart of the digital economy, connecting people to 80+ million businesses worldwide. Backed by a resilient, proven model, our expanding network fuels growth—for Visa and for your career.

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Ready to take the next step? Learn more about life at Visa, explore our hiring process and get first-hand insights by hearing directly from our recruiters about what to expect. Apply with confidence today!

Learn our recruiting process