Associates - Enterprise Application Modernization Leads (Pennsylvania based only)

Forest Pond Associates seeks hybrid consultants ***based in Pennsylvania*** for a multi-year public-sector systems modernization. Roles span product management, business analysis, and solution development, including requirements, process improvement, testing, workflow development, integrations, and application support.

Enterprise Application Modernization — Contract Roles

Work arrangement: Hybrid in Pennsylvania. Two onsite days per week are required; three days may be worked remotely. Office locations are available statewide.

Opportunity Overview

Forest Pond Associates is seeking experienced consultants to support a multi-year modernization of a public-sector case management and document workflow environment. The work spans product leadership, business analysis, and hands-on solution development for systems that support public inquiries and complaints, case processing, document management, scanning, and workflow automation.

Consultants will work with business stakeholders, technical teams, and project leadership to understand existing processes and systems, preserve essential functionality, identify improvements, and deliver secure, maintainable solutions. Depending on the consultant’s assigned role and expertise, responsibilities may focus on product direction, requirements and testing, or technical design and development.

Roles Within the Contract

1. Product Manager: Focuses on product direction and delivery priorities. Defines the product vision and roadmap, prioritizes outcomes and backlog, coordinates stakeholders and delivery teams, and tracks success measures.
2. Senior Business Analyst: Focuses on business needs, requirements, process improvement, and validation. Documents current functionality, identifies improvements, translates needs into user stories and acceptance criteria, and tests delivered functionality.
3. Solution Developer / IT Consultant: Focuses on technical design, development, integration, and support. Enhances and maintains workflow and content management applications, builds integrations and application components, troubleshoots issues, and supports modernization and production operations.

Shared Responsibilities

• Collaborate with client stakeholders, subject matter experts, project leadership, architects, developers, data teams, and vendors.
• Support modernization planning and delivery while accounting for existing workflows, functionality, integrations, and data.
• Identify and communicate risks, dependencies, decisions, and impediments; coordinate follow-up as appropriate to the assigned role.
• Support change management, user adoption, and training.
• Help ensure solutions meet applicable security, accessibility, privacy, and compliance requirements.
• Maintain clear project and technical documentation and provide status updates and recommendations to relevant stakeholders.
• Contribute to Forest Pond Associates project coordination and client service, including meeting preparation, action and decision tracking, work plans, status materials, and knowledge transfer.

Product Manager Responsibilities

• Define and maintain the product vision, strategy, roadmap, and delivery priorities.
• Prioritize features and technical work based on business value, risk, dependencies, and project goals.
• Coordinate backlog refinement, sprint planning, reviews, and retrospectives as needed.
• Serve as a primary liaison between business stakeholders and the technical delivery team.
• Define success measures and monitor progress toward product and project goals.
• Coordinate recommendations and decisions with business sponsors, IT leadership, and Forest Pond Associates project leadership.

Senior Business Analyst Responsibilities

• Document existing business requirements and system functionality, confirming that essential capabilities are accounted for in modernization planning.
• Identify and prioritize requirements, linking them to applicable policy, legislative, or operational needs.
• Work with business units and subject matter experts to understand current processes and recommend system or process improvements.
• Identify potential features that provide business value while preserving required functionality.
• Work with the Product Manager to translate business needs into user stories, acceptance criteria, and backlog items.
• Explain business requirements and recommendations clearly to the Product Manager, Product Owner, data modelers, developers, and other team members.
• Support analysis of technical approaches, including platform, architecture, and integration options, as needed.
• Plan and perform testing to verify that delivered changes meet requirements and function accurately.
• Document findings, recommendations, test results, and issues; support defect resolution and retesting.

Solution Developer / IT Consultant Responsibilities

• Design, develop, enhance, and maintain enterprise workflows using IBM Business Automation Workflow (BAW).
• Support and enhance enterprise case management and content management applications, including workflows, document processing, and integrations.
• Develop, maintain, and troubleshoot IBM FileNet applications, including Content Engine, repositories, metadata, document retrieval, and content lifecycle processes.
• Support IBM Case Manager and IBM Content Navigator applications, including case management features, customizations, and workflow integrations.
• Develop and maintain Java/J2EE applications, web services, APIs, and backend components.
• Support Kofax Capture, including scanning, OCR, indexing, validation, batch processing, and integration with content management systems.
• Develop and maintain REST and SOAP integrations among workflow, content management, Java applications, and other enterprise systems.
• Investigate and resolve application defects, workflow failures, document processing issues, integration errors, and performance problems.
• Review existing architecture, workflows, and source code to identify opportunities for optimization and modernization.
• Perform technical testing, debugging, code reviews, deployment validation, and production troubleshooting.
• Support application upgrades, ongoing maintenance, enhancements, and production operations.
• Document architecture, workflow configuration, integrations, technical specifications, and troubleshooting procedures.
• Participate in source code migration from TFS to Azure DevOps (ADO) using Git, and use ADO for work tracking, source control, CI/CD pipelines, and deployment activities.
• Provide technical knowledge transfer to internal teams to support ongoing maintenance and long-term sustainability.

Automated Screening & Data Privacy Disclosure

To process applications efficiently and fairly, we utilize automated systems to assist our talent acquisition team in reviewing baseline qualifications and matching your background against job requirements. By checking the box in the "Automated Screening & Data Privacy Disclosure" question below, you acknowledge and consent to the automated processing of your application materials.

• How we use data: Your resume and application details are securely processed by our evaluation tools to highlight matching professional experience. Your data is never sold to third parties or used for external machine learning training.
• Requesting Accommodation: We are committed to an inclusive hiring process. If you require a reasonable accommodation or wish to request a manual review of your application due to a medical condition, disability, or specific local statutory right, please contact our team at HR@forestpondassociates.com