AU RTO Course & Careers Advisor (WFH) | ZR_1332_JOB

Job Description AU RTO Course & Careers Advisor (Hybrid) About PeoplePartners Some careers give you a job. The right one gives you room to grow. PeoplePartners is a Great Place to Work® certified company built around a simple idea: great work starts with putting people first. Here, you’ll connect with Australian businesses, gain valuable global exposure, and build experience that can take your career further. Expect a vibrant, supportive culture where learning is encouraged, growth is celebrated, and people genuinely enjoy being part of the team. For this opportunity, you’ll support one of our Australian RTO clients and help prospective students make an important decision about what comes next. Role Overview Some sales roles are about selling whatever’s in front of you. This one is about helping someone choose what comes next. As a Course & Careers Advisor , you’ll turn prospective-student interest into meaningful conversations—and meaningful conversations into the right enrollments . You’ll speak with prospective students, understand what they want to achieve, guide them towards suitable course options, and help qualified students confidently move through the enrolment process. It’s consultative. It’s people-focused. And yes, it’s still sales. You’ll need to be comfortable picking up the phone, managing your pipeline, following up consistently, and working towards results—without making prospective students feel like pipeline numbers. Key Responsibilities: Manage prospective student leads from initial enquiry through to enrolment. Contact prospective students by phone to understand their study and career goals. Provide information and guidance on suitable course options. Qualify and progress leads through the sales pipeline. Guide suitable students through the enrolment process. Enroll students according to established policies and procedures. Maintain consistent follow-up with prospective students. Complete required daily lead management and sales activities. Maintain accurate and up-to-date information in the CRM and other systems. Prioritize leads and manage follow-up activities effectively. Communicate professionally in spoken and written English. Use relevant technology and systems to maintain daily productivity. Work towards agreed sales and enrolment KPIs. Requirements Required Qualifications ( Must-Have): 2+ years of relevant experience in sales, lead management, enrollments, customer-facing roles with a commercial focus, or regular phone-based customer conversations. Experience managing leads, follow-ups, or a sales pipeline. Experience working towards sales KPIs or commercial targets. Confidence handling regular phone-based conversations. CRM experience. Excellent verbal and written English communication skills. Strong organization and follow-up skills. Ability to listen, ask relevant questions, and build rapport. Confidence learning and navigating different systems. Ability to work independently and manage daily priorities. Reliable internet access. Preferred Qualifications: Australian RTO sales experience. Phone-based sales experience. Consultative sales experience. Lead conversion or student enrolment experience. Experience with HubSpot . Experience with Aircall . Why Join PeoplePartners Great work deserves a great place to do it. As part of a Great Place to Work® certified company , you’ll join a people-first environment where your contribution matters and your career has room to move. You’ll enjoy: Global exposure through working with an Australian client. Opportunities for career growth and professional development. Ongoing learning and opportunities to strengthen your skills. A supportive, people-first workplace culture. Employee engagement activities that keep our teams connected. The flexibility of a hybrid work arrangement . The opportunity to build meaningful experience in the Australian RTO sector. If you can combine sales confidence with genuine curiosity about people , we’d love to hear from you. Bring your phone skills, your follow-through, and your ability to make prospective students feel like people rather than pipeline numbers. Apply through PeoplePartners and tell us about the sales results you’re proudest of. Work Details Schedule: Monday to Friday. Hours: Day-shift (AWST). Work Setup: Hybrid in Eastwood, QC. Client: Australian RTO. Internet Requirement: Reliable internet access is essential. Benefits Hybrid Work setup. Company-provided equipment Secondary Wi-Fi Modem 21 Leave Credits Annually - Leave benefits begin on Day 1. 100% conversion of UNUSED leave credits HMO on Day 1 13th Month Pay Monthly Gift Voucher Milestone Tokens (Birthday/Anniversary/Christmas). A Life Beyond the Screen #WorkLifeBalance. Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.