Audit Reviewer

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

SUMMARY

The Auditor reviews completed Workers’ Compensation premium audits for accuracy, consistency, and alignment with policy and underwriting records. This role evaluates classifications, payroll, ownership, endorsements, and entity relationships; identifies and corrects discrepancies; responds to audit inquiries and disputes; and works with underwriting, compliance, brokers, carriers, auditors, and audit vendors to support accurate policy and premium outcomes.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following:

• Review completed premium audits for accuracy, completeness, and compliance with company, carrier, bureau, and state requirements.
• Compare current audits to prior audits and policy history to identify payroll changes, classification changes, ownership changes, or other discrepancies requiring review.
• Evaluate class code assignments, payroll allocations, employee duties, ownership, officer status, endorsements, and combinability between related entities.
• Confirm audit findings are consistent with the underwriting file, policy records, endorsements, applications, inspections, and supporting documentation.
• Research and resolve discrepancies identified during audit review and document the basis for decisions.
• Make or coordinate policy corrections and endorsements required as a result of audit findings.
• Review audit disputes, evaluate supporting documentation, communicate findings, and process appropriate revisions.
• Respond to a wide variety of questions received through the audit inbox from brokers, insureds, auditors, vendors, carriers, and internal teams.
• Communicate with underwriting and compliance to coordinate policy updates, classification changes, ownership changes, and other corrections.
• Work with field auditors, audit vendors, and carriers to obtain missing information, clarify findings, and resolve audit issues.
• Research business and policy information through vendor portals, carrier systems, public records, and internal systems.
• Review late-reported claims identified during audits and verify whether the claimant was an employee at the time of injury when requested.
• Maintain accurate records of audit findings, corrections, disputes, communications, and supporting documentation.
• Build and maintain effective working relationships with brokers, carriers, auditors, audit vendors, underwriting, compliance, and other business partners.
• Perform related administrative work, reporting, and special projects as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum two years of insurance experience, preferably in Workers’ Compensation premium audit, underwriting, or compliance.
• Working knowledge of Workers’ Compensation premium audit practices, classifications, payroll reporting, ownership rules, endorsements, and entity combinability.
• Strong analytical, research, organizational, and problem-solving skills.
• Ability to review detailed records, identify inconsistencies, and make sound decisions based on available documentation.
• Clear written and verbal communication skills and the ability to explain audit findings and required corrections.
• Proficiency with Microsoft Office and the ability to work in carrier, vendor, bureau, and internal insurance systems.
• Ability to work independently in a hybrid or remote environment while managing multiple priorities and meeting deadlines.
WORK ENVIRONMENT & PHYSICAL DEMANDS
Hybrid/remote office environment. Work is primarily sedentary and requires frequent computer and phone use.

Pay Range

$22.00/per hour - $28.00/per hour Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

About Us

At Arrowhead Intermediaries, you can build a meaningful career while helping shape what comes next in insurance. Across our global insurance distribution platform, teammates bring their knowledge, ideas and perspectives to businesses spanning underwriting, wholesale brokerage, specialty insurance and the teams that support them.

We believe people do their best work when their contributions matter and they have opportunities to keep growing. Our Culture of Caring means investing in our teammates, supporting one another and creating an environment where people can learn, take ownership and tackle new challenges. It’s why some of our teammates have built careers with us spanning decades, while we continue to welcome new people, fresh thinking and new ideas.

Whether you’re beginning your career, bringing years of specialized knowledge or ready for your next challenge, there’s room to grow here. Bring your curiosity. Bring your ideas. Own your future. Help shape ours.

Recruiting Vendor Disclosure Statement

Brown & Brown and its affiliates maintain an internal recruiting team responsible for filling open roles posted to the public. In certain situations, Brown & Brown may supplement its internal capabilities by engaging external recruiting vendors and employment agencies (“Recruiting Vendors”). Recruiting Vendors are not authorized to submit resumes, share candidate data, or directly or indirectly contact Brown & Brown employees to present candidates for employment opportunities. The only exception applies to Recruiting Vendors with an active Valid Agreement (as defined below) that has been approved by Brown & Brown.

In accordance with this policy, and to ensure appropriate authorization for sharing candidate personal information, Brown & Brown will not accept unsolicited resumes from any source other than Authorized Recruiting Vendors with a Valid Agreement in place who have been expressly invited to support a specific role. Any unsolicited resumes, incomplete submissions, or candidate data received through any means (including email or otherwise) will be considered the property of Brown & Brown. Brown & Brown will not pay any placement or related fees for unsolicited submissions or candidate data provided in violation of this policy. Such submissions may be used by Brown & Brown without any obligation to pay fees of any kind to Recruiting Vendors.

A Valid Agreement is defined as a written contract signed by an authorized representative of Brown & Brown. In the absence of a Valid Agreement, Brown & Brown assumes no liability under any legal theory, including but not limited to breach of contract, breach of implied contract, tortious interference, quantum meruit, any/or any other contractual or equitable claims in connection with candidates identified through unsolicited submissions made in violation of this policy.

If you are an existing Arrowhead Intermediaries teammate, please click here to apply to a job on our internal career site.