Automation Developer

DevOps Engineer Essential Duties and Responsibilities Job-Specific Core Responsibilities: DevOps Engineer Design, Build, and Enhance Automation Solutions Design, develop, test, deploy, and maintain automation solutions using Microsoft Power Automate (cloud and desktop flows). Build workflows that improve efficiency, reduce manual effort, and increase process consistency. Develop scalable, supportable solutions using approved Power Platform tools and patterns. Contribute to enhancements and continuous improvement of existing automations. Translate Business Needs into Practical Solutions Partner with stakeholders to understand processes, pain points, and business goals. Document current-state and future-state processes, translating requirements into technical designs. Identify opportunities for automation, simplification, and standardization. Recommend practical, user-friendly solutions aligned with operational needs. Support Production Reliability and Operational Excellence Monitor automation performance and troubleshoot production issues promptly. Perform root cause analysis, defect resolution, and ongoing maintenance. Build solutions with exception handling, resiliency, logging, and supportability. Minimize business disruption by ensuring stable and reliable operations. Follow Governance, Security, and Delivery Standards Develop solutions in line with Power Platform governance, security, and compliance standards. Apply approved practices for naming conventions, documentation, connector usage, and deployment controls. Ensure secure-by-design development and proper handling of business/customer data. Escalate risks or design concerns when standards are not met. Support Testing, Release Management, and Documentation Create and maintain technical documentation, support guides, test plans, and release notes. Perform unit testing, support integration testing, and assist with UAT. Follow structured deployment and lifecycle management practices. Ensure solutions are production-ready before deployment. Collaborate Across Teams and Build Future Capabilities Work closely with analysts, developers, business stakeholders, and technology partners globally. Contribute reusable components, best practices, and ideas to improve delivery. Support enablement activities such as walkthroughs, user guidance, and adoption support. Stay current on evolving Microsoft automation and low-code capabilities, including AI Builder and Copilot. Key Contacts / Relationships Internal: Senior Manager – Automation & Low-Code Solutions, BPA AI & Automation Analysts, Business stakeholders across BCD Meetings & Events External: Approved technology vendors and platform support partners Education / Knowledge / Experience Essential: Bachelor’s degree or equivalent combination of education and experience. 3+ years in automation, workflow development, RPA, or low-code technology roles. Hands-on experience with Microsoft Power Automate (cloud & desktop flows). Strong skills in translating business requirements into technical solutions. Experience in troubleshooting, enhancing, and supporting production automations. Knowledge of process improvement and workflow design. Strong problem-solving, analytical, and communication skills. Ability to manage multiple assignments with attention to detail and adaptability. Preferred: Experience with broader Power Platform tools (Power Apps, Dataverse, AI Builder, Power BI). Familiarity with Microsoft 365 integrations (SharePoint, Teams, Outlook). Experience with APIs, connectors, and third-party integrations. Knowledge of enterprise testing, deployment, monitoring, and support practices. Understanding of governance, compliance, and security in Power Platform. Experience supporting automation in service-driven environments. Exposure to AI-enabled workflow solutions and generative AI tools (e.g., EMPOWER Assist).