AVP, Integrations Program Management

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.

We encourage you to become a part of VyStar Credit Union's family of employees.

AVP, Integrations Program Management

ACCOUNTABILITY STATEMENT

The AVP, Integrations Program Management supports the credit union's mergers and acquisitions by managing complex programs and projects to achieve strategic objectives while ensuring a positive experience for employees and members. This role involves overseeing the integration of financial institutions, aligning processes, technologies, people, and cultures, and ensuring effective communication between entities. Key responsibilities include developing and executing integration strategies, managing timelines, overseeing due diligence, and mitigating risks. The AVP also supervises Project Managers, provides guidance and resources, and collaborates with senior leadership to continuously improve the Mergers & Acquisition program. Strong communication skills, a thorough understanding of mergers and acquisitions, and the ability to build successful relationships are essential for this role.

This position, operating under the framework of Corporate Development & Integration, will support the mergers and acquisition initiatives of the credit union. The AVP, Integrations Program Management is responsible for managing enterprise, complex programs, and projects to achieve the strategic business objectives for the credit union's operations while maintaining a positive employee and member experience.

The AVP, Integrations Program Management will play a critical role ensuring the seamless combination of financial institutions throughout the lifecycle of the merger or acquisition. This role involves providing oversight, managing, and collaborating with all business lines and persons of the organization supporting the effort to obtain synergies of the deal and ultimately align processes, technologies, people, and cultures. Key responsibilities include communication between the entities, developing and executing integration strategies, managing timelines, monitoring, and controlling the programs and projects supporting the deal, overseeing due diligence, and mitigating risks and issues. The AVP, Integrations Program Management acts as a liaison between the merging entities, facilitating clear communication and addressing any challenges which may arise to optimize the overall success of the merger or acquisition.

The AVP, Integrations Program Management also helps to establish the processes and structure to ensure the program is planned, executed, and managed effectively to achieve the organization’s intended goals and objectives. They work to identify deal synergies, key stakeholders, risks, issues, and dependencies involved. The role provides direct supervision to Project Managers and other team members supporting the merger or acquisition program activities. The AVP, Integrations Program Management will provide guidance, support, and direction to the employees, monitoring their progress and performance ensuring they have the necessary resources to complete the objectives.

The AVP, Integrations Program Management assists the Vice President, Corporate Development and Integration and Vice President, Integration Management Office with the establishment and continuous improvement of the Mergers & Acquisition program, including typical program/project methodologies, tools, approach, governance, communication, and risk and issues management. The incumbent must have excellent communication skills and the ability to navigate the organization across all levels. They must be results oriented and have a strong focus on delivering successful outcomes for the organization. They must possess a thorough understanding of mergers and acquisitions, the ability to forge successful relationships internally and with the merger partner, and the ability to navigate the organization to ensure successful results.

ESSENTIAL JOB DUTIES

• Provide oversight and/or lead multiple business lines through the due diligence process of a deal, where the team members perform the analysis and document opportunity summaries, to ultimately synthesize and deliver a recommendation for action to senior leadership and Board of Directors.
• Coordinate information sharing between the credit union and merger partner to complete the necessary due diligence of the deal and ultimately move it forward to the next stages and up through integration efforts.
• Provide oversight and/or lead cross-functional teams in identifying synergies of the deal and designing and implementing integration approaches to realize them to completion.
• Provide oversight and/or lead the development of the integration strategy, project plans, and timelines throughout all phases of the program.
• Coordinate with various business lines to align resources and integration activities.
• Monitor and report on the progress of the program and various integration initiatives.
• Facilitate and/or conduct meetings with key stakeholders, at all levels, to communicate the program goals and gather feedback.
• Analyze operational metrics to assess integration success and identify improvement areas.
• Prepare and deliver integration program status reports to key stakeholders and/or committees.
• Provide oversight and assist in the creation of operating models supporting the integration of the people, processes, and technologies for the deal.
• Ensure effective communication and collaboration between merging organizations.

• Identify and mitigate potential integration risks and issues and escalating appropriately.
• Collaborate with Human Resources for personnel and cultural integration, including training and onboarding.
• Ensure all integration activities comply with regulatory, governing bodies, and credit union policies.
• Manage and track integration program budgets and expenditures, as cost management matures and ensure the integration program is delivered within budget.
• Maintain thorough documentation of the integration program processes and decisions.
• Develop and implement change management strategies to support successful deployment and integration of identified synergies, operations, and personnel/culture.
• Evaluate and report the achievement of post-merger financial and operational objectives.
• Create process documentation and templates to provide structure for mergers and acquisitions.
• Organize and provide options and recommendations to leadership on how best to integrate the operations, covering all business lines, through collaboration with relevant stakeholders.
• Conduct post-integration review and implementation of key learnings for continuous improvement opportunities.
• Adhere to program management and project management standards to ensure consistency and quality in delivery.
• Perform other duties and responsibilities as assigned.
• All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance.

Incumbent is expected to demonstrate each of the following VyStar Excellence Behaviors in performing the duties and responsibilities of their job.

• Focus - Focus your full attention by carefully listening to and observing your client or member.
• Connect - Consistently be friendly and approachable. Demonstrate you care.
• Understand - Listen empathetically and ask questions. (70%/30%)
• Counsel - Recommend solutions based on your client’s or member’s needs and objectives.
• Advance - Ensure that member's expectations were exceeded.

JOB QUALIFICATIONS

EDUCATION

• High School Diploma or GED is required.
• Bachelor’s degree in Business Administration, Finance, or Management is preferred.

CERTIFICATIONS

• Project Management Institute Project Manage Professional (PMP) designation preferred.

EXPERIENCE

• Minimum 10 years in project management with hands-on experience in the planning, execution, and delivery of complex programs or projects.
• Minimum 3 years’ experience in mergers and acquisitions or related field.
• Minimum 1 year experience in Financial Services.
• 2+ years working in a leadership role or equivalent role managing employees preferred.

KNOWLEDGE, SKILLS, & ABILITIES

• Possess a proven track record of effectively leading cross-functional teams to design and implement detailed integration strategies.
• Individual demonstrates strong program and project management skills, adept at developing and executing integration plans while skillfully balancing multiple priorities within tight deadlines.
• Excellent executive presence and leadership skills to effectively work cross functionally in the organization with a proven abilities to build collaborative relationships with team members (peers, staff, and executive level).
• Ability to elicit cooperation from a wide variety of sources, including internal and external Senior Management, clients, and other departments.
• Strong proficiency in O365 (Word, Excel, PowerPoint).

• Strong leadership and team building skills.
• High emotional intelligence and ability to manage diverse teams.

• Strong written and oral communication skills, strong interpersonal skills as well as the ability to learn, understand, and apply new methodologies and approaches.
• Expert ability to effectively prioritize and execute tasks in a high-pressure environment.
• Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
• Ability to be successful in both an independent as well as a team-oriented, collaborative work environment.
• Demonstrates prompt and efficient reaction to program and/or project adjustments and alterations as well as a flexibility during times of change.
• Ability to defuse tension among project team, should it arise, and the ability to bring programs to successful completion through political sensitivity.

DISCLAIMERS AND WORK ENVIRONMENT

Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management.

The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.

VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union.

No placement fee will be paid if a candidate is hired as a result of the referral, or through other means.

Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members.

Thank you again for your interest in this position!

VyStar Credit Union Human Resources

About Us

VyStar Credit Union has a rich history of providing financial services and community support. VyStar was originally founded as Jax Navy Federal Credit Union in 1952 to serve military members, civil services employees and their families at Naval Air Station Jacksonville. In the more than 70 years since then, we have expanded our field of membership to now serve 49 counties in Florida and 29 counties in Georgia. As we have grown, we have continued to provide excellent service to our members and our communities. Today, we serve over 925,000 members, including 50,000 small business members, making us one of the largest financial institutions in Northeast Florida ($13.5 billion in assets) and one of the largest credit unions in the country. We are guided by our purpose to Do Good.