AVP Retirement & Wealth Strategy

AVP Retirement & Wealth Strategy

Job Summary:

Global Wealth & Asset Management (GWAM) is a key growth segment for Manulife. We operate three different channels (Retail, Retirement and Institutional) and are a major player in North America, Asia and Europe.

Our Retirement & Wealth business serves over 6M customers worldwide, is a key contributor to GWAM earnings and is well positioned in all of our key markets.

Reporting to the Head of GWAM Strategy & Transformation, the AVP, Retirement & Wealth Strategy is a key member of the finance & strategy team and an important catalyst and contributor to the overall strategy, growth, and transformation of our global franchise. The role is trusted advisor to the entire Retirement & Wealth Leadership Team, providing key insights and information to drive the development and execution of our strategy.

Responsibilities:

• Analyze key business priorities and bring insights to generate executive action that creates value for Retirement & Wealth
• Build & maintain the strategy for these channels and engage the global and regional Leadership Teams in strategy development discussions
• Translate strategy into actionable priorities, working with regional Leadership Teams to drive execution and accountability.

• Establish and drive cross-functional collaboration and engagement across these teams, focusing on execution and business readiness in support of the global Retirement & Wealth strategy
• Partner with the Portfolio Governance & Oversight team to ensure the project book aligns with the agreed upon strategic roadmap
• Work closely with Finance partners to monitor progress on strategy execution and delivery, identifying areas of intervention and required pivots where needed

• Manage strategy professionals to drive the Retirement & Wealth strategy & transformation

• Align with competitive and market intel to ensure the strategic goals are both aspirational and achievable

• Lead the development of communications to the Board of Directors, Executive Leadership Team, Transformation Delivery Team and other senior audiences
• Generate appropriate communications material for various external audiences like analyst meetings/calls, rating agency presentations, and external conferences
• Assist in the development of internal Retirement & Wealth communications plan to effectively communicate progress against strategic priorities

Key attributes and behaviors:

• Minimum of 12 years of relevant, progressively senior experience, in Strategy, Transformation, or Consulting – with strong experience in the wealth and asset management industry
• Ability to work independently, get to the relevant information and pierce through siloes
• Ability to handle difficult situations, deal efficiently with escalation
• Strong business acumen and comprehensive knowledge of the Retirement & Wealth operating model in North America
• Ability to connect the dots and rapidly identify and surface the relevant patterns and issues
• Politically astute, with strong situational sensitivity and ability to influence
• Exceptional organization and project management skills
• Emotional intelligence, with ability to demonstrate judgment, discretion and diplomacy
• Ability to see pressures the leadership team faces in pushing the organization to change and find ways to lessen them
• Result-oriented with an ability to multi-task, prioritize across multiple initiatives, drive accountability, and develop creative solutions where blueprints may not exist
• Outstanding communication skills with proven ability to articulate complex business problems in simple and impactful words
• Ability to develop a clear position / point of view on key questions and issues impacting the business
• Experience managing teams, both directly, and indirectly through influence

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

If you are applying to this role in Massachusetts, please note the salary range is $156,700- $290,900 USD. Additionally, employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

About Us

We're Manulife. And we’re on a mission to make decisions easier and lives better.

Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry-leading AI, and accelerating a sustainable and economically inclusive future.

Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go.

We’re proud of our accomplishments and recognition. Recent awards include:

• 2026 Gallup Exceptional Workplace Award Winner
• Manulife Named one of Forbes World’s Best Employers 2025
• Financial Times World’s Best Employers Asia-Pacific 2026
• We’ve been recognized as one of Canada’s Top 100 Employers 2026
• #1 Life Insurer for AI Maturity by Evident 2026

Our ambition is to be the number one choice for customers. Learn more at https://www.manulife.com/.