AX-35 Sr OC Analyst

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• Position Title: AX-35 Sr OC Analyst
• Technologies: Windows Server, Active Directory, Linux, Cisco CCNA, ITIL, Microsoft Office 365
• Locations Available: Costa Rica
• Job Mode: Full-time
• Work Mode: 100% Remote

Company Introduction

Oceans Code Experts is looking for talented individuals who are ready to take the next step in their careers. We offer a collaborative professional environment filled with rewarding experiences, exciting technical challenges, and opportunities for continuous growth. Our consultants work with international clients, contribute to impactful projects, and collaborate with highly skilled cross-functional teams.

Job Summary

The AX-35 Sr OC Analyst role is designed for a skilled individual with a solid foundation in IT administration and infrastructure management. This position involves supporting and maintaining Windows server environments, Active Directory, and other essential technologies. The ideal candidate will have a background in Computer Science and a passion for enhancing operational efficiency through best practices and innovative solutions.

Job Responsibilities

• Administer and maintain Windows servers, ensuring optimal performance and security.
• Manage and support Active Directory services, including user account management and group policies.
• Assist in the implementation of ITIL best practices for service management.
• Collaborate with cross-functional teams to support infrastructure operations.
• Utilize scripting languages for automation of routine tasks.
• Participate in disaster recovery planning and execution.
• Support cloud computing initiatives and virtualization technologies.
• Provide technical assistance and training to staff on Microsoft Office 365 and email security applications.

Job Requirements

• 2 or more years of relevant experience in IT administration or related fields.
• English and Spanish proficiency, with at least a B2 level in both languages.
• Experience with basic administration of Windows servers.
• Familiarity with Active Directory services.
• Basic knowledge of the ITIL framework and disaster recovery techniques.
• Understanding of networking infrastructure.
• Knowledge of virtualization technologies and cloud computing concepts.
• Proficient in Microsoft Office 365 and email security applications.

Nice to Have

• Knowledge of Linux Operating Systems.
• Training or certification in Cisco CCNA.
• Bachelor's degree in Computer Science, Engineering, IT, or equivalent experience.
• Experience with scripting languages such as VBScript, BAT, and PowerShell.

Position Type and Expected Hours of Work

This is a full-time consulting position with up to 40 hours per week and flexible core hours. The role is fully remote.