BANAMEX SR Research Product Analyst - C13 - CIUDAD DE MEXICO

The Research Product Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Assist with the vetting of business requirements and technology documentation
• Establish processes that identify critical dependencies, risks and conflicts among programs/projects and with other programs/projects
• Oversee Project plans ensuring Operations personnel are aware of project status, issues and escalations
• Provide governance and periodic evaluations of how projects and initiatives are tracking
• Devise creative solutions when faced with budget and/or time constraints; working tactically to break through bottlenecks and keep projects on track
• Manage own projects as assigned, with responsibility for meeting deadlines
• Projects may require data analysis and multi-team coordination
• Assists team members with ongoing processes and special projects as assigned
• Create and update various metrics for reporting
• Manage program documentation and meetings, project history and organizational knowledge, ensuring Operations team members have current and easily accessible information
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years relevant experience
• Advanced project management and execution skills
• Detail-oriented
• Ability to execute in a large, matrixed organization
• Self-starter with ability to solve problems independently

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• Coordinar testeo con usuarios, estudios etnográficos, focus groups y pruebas de usabilidad para validar conceptos, prototipos y journeys
• Identificar pain points y oportunidades de cada iniciativa
•Generar y validar hipótesis
•Diseñar customer journeys

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