Benefit Billing and Reconciliation Specialist

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Benefit Billing and Reconciliation Specialist to join our team. This position will report to our agency located in Mansfield, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a hybrid position.

Responsibilities:

• Billing Processing: Prepare and issue accurate, itemized statements, invoices, and fee requests, including those for premium financing.
• Inquiry Resolution: Act as a point of contact for Accounts Receivables, Payables, Account Reps and Producer inquiries regarding billing discrepancies, premium payments, and invoice details.
• System Maintenance: Update agency management systems to maintain accurate client billing records and documentation.
• Client Communication: Liaise with in-house account contact and insurance carriers to resolve outstanding balances or payment issues.

Qualifications:

• Prior experience in billing or accounting within a professional service environment is preferred.
• Strong mathematical and analytical skills, proficiency in MS Excel, and experience with accounting or billing systems.
• Strong communication skills and attention to detail are critical.
• Proficiency in AMS and Excel

Benefits:

• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.
• An awesome team of professionals!

Compensation:

• $24.00-$25.00/hr.

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

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