Benefits Decision-Maker - Healthcare Insights

Mercor is conducting a paid research study in collaboration with a leading AI research lab focused on improving healthcare and member experiences. We are seeking employer-side benefits decision-makers at larger organisations (201+ employees in the U.S.) to take part in a short online survey about how their organisation selects, funds, and manages employee medical and pharmacy benefits. Insights gathered will help inform the development of AI tools designed to improve how employers and health plans deliver benefits to employees.

Responsibilities

Participants will be asked to:

• Complete a structured ~25-minute online survey

• Share perspectives on carrier and PBM selection, plan funding models, pharmacy carve-in vs carve-out arrangements, and day-to-day vendor management

• Submit all responses within the given timeline

Requirements

• Work for an employer that purchases employee medical and pharmacy benefits — a private sector employer, a public sector employer (state or local government, school district, municipality), or a labour union, Taft-Hartley fund, or labour-affiliated organisation

• Your organisation has 201 or more employees in the United States

• Hold a role in your organisation's medical and pharmacy benefits decisions — primary decision-maker, member of the decision-making team, a significant influencer on the decision, or the day-to-day manager of the carrier or PBM relationship

• Current title such as CHRO or Chief People Officer, VP or Head of HR, Benefits, or Total Rewards, Director of HR, Benefits, or Total Rewards, Benefits Manager or Senior Benefits Manager, Total Rewards or Compensation Manager, Benefits Analyst or Benefits Specialist, CFO or VP of Finance, Controller or Director of Finance, or Procurement or Vendor Management

• Your organisation offers a traditional group health plan (fully insured, level-funded, or self-funded) — organisations offering medical benefits exclusively through an ICHRA are not eligible

• Able to answer from your own working knowledge which carrier or administrator covers most of your employees, whether your medical plan is fully insured, level-funded or self-funded, and whether pharmacy benefits are contracted directly with a PBM or accessed through your medical carrier

• Based in the United States

• Able to independently complete a ~25-minute online survey

Please note: employees of health plans or health insurers, benefits consultants, brokers or advisors, pharmacy benefit managers (PBMs), and providers, hospitals or health systems are not eligible for this study.

Engagement Details

• Format: Online survey

• Duration: Approximately 25 minutes

• Compensation: One-time payment upon successful verification of the submission

• Location: Remote (United States)

Why Participate

• Contribute to research shaping the next generation of healthcare AI tools

• Share your real-world expertise buying and managing employee medical and pharmacy benefits