Bilingual Customer Service

Offer: $ 6 per hour Workload: 40 hrs per week Work Set-up: WFH Set-up: Remote Qualifications:  Strong customer service knowledge with advanced English and Spanish proficiency (both spoken and written Excellent computer skills, with experience handling complaints and using MS Excel and Microsoft Office Able to thrive in high-pressure situations and display a friendly, patient, and empathetic attitude Great team player, organized, dependable, quick to learn, and skilled in multitasking and problem-solving Job Description: Provide detailed information about Suntransfers via phone, live chat, and email (pricing, availability, etc.) Handle bookings and payments, ensuring a smooth customer experience Support customers and suppliers during transfers, resolving any issues that arise Address complaints effectively, aiming to turn negative experiences into positive one