Bilingual Disability Advocate
- Hiring from
- United States
- Work type
- Remote
- Posted
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Elevate Patient Financial Solutions has an exciting career opportunity available as a Bilingual Disability Advocate. This position will be Remote.. The Full Time schedule for this role will be Monday - Friday 8AM-5PM CST or based on location of selected candidate.
Job Summary
The purpose of this position is to provide advocacy work for individuals seeking disability benefits through the Social Security Administration (SSI/SSDI) programs. This position assists in fully developing claims for the Social Security Administration.
Essential Duties and Responsibilities
Job Summary
The purpose of this position is to provide advocacy work for individuals seeking disability benefits through the Social Security Administration (SSI/SSDI) programs. This position assists in fully developing claims for the Social Security Administration.
Essential Duties and Responsibilities
- Collaborate telephonically with individuals who have pending applications for Social Security Disability (SSI/SSDI) benefits (to include state and local government agencies and nationwide Medical providers).
- Gather of all required documentation to include state, federal and medical treating records.
- Ensure claimants most current information is secured with all required agencies to include, company systems, state and federal agencies.
- Receive inbound and placing outbound calls 70% + of working day.
- Present a professional appearance and attitude at all times.
- Review and process medical documentation for submission.
- Research methods to overcoming roadblocks in the SSI/SSDI application and follow up process.
- Meet individual productivity and performance standards established by the company.
- Other duties as assigned
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
- High School Diploma or GED
- Required computer skills: Intermediate experience with data entry and word processing; be capable of operating routine office equipment; possess a working knowledge of MS Office applications, and understand how to navigate through web-based applications
- Excellent verbal and written communication skills
- Excellent customer service skills
- Ability to work independently and manage time effectively
- A positive attitude that is flexible and adaptable to a changing environment
- Strong organizational skills
- Must fluently read, write & speak both English & Spanish
- Remote and Hybrid positions require a home internet connection that meets the company’s upload and download speed criteria.
Benefits
ElevatePFS believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
ElevatePFS believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
- Medical, Dental & Vision Insurance
- 401K (100% match for the first 3% & 50% match for the next 2%)
- 15 days of PTO
- 7 paid Holidays
- 2 Floating holidays
- 1 Elevate Day (floating holiday)
- Pet Insurance
- Employee referral bonus program
- Teamwork: We believe in teamwork and having fun together
- Career Growth: Gain great experience to promote to higher roles
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
ElevatePFS is an Equal Opportunity Employer
ElevatePFS is an Equal Opportunity Employer
