Bilingual Support Counselor

The Bilingual Support Counselor provides family-centered mental health counseling, support, crisis intervention, and case management services for youth and their families. Counselors are members of a multi-disciplinary team and provide trauma-informed, culturally responsive services in the community at times and locations convenient to the family.

About Kaiser Wraparound

This Kaiser Wraparound Program is a partnership between Kaiser Permanente and Seneca Family of Agencies, providing behaviorally focused mental health services to children and families. The program aims to provide children and their families with the support and services they need for children to maintain the lowest level of care possible and avoid out of home placements (group homes, juvenile hall, and hospitalization).

About Seneca

Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.

Responsibilities:

• Provide counseling and case management services for enrolled youth and their families.
• Support client and family to connect to natural supports and community-based resources.
• Provide crisis intervention and other mental health services as needed at client homes, schools, and other community locations.
• Participate in all treatment reviews, program staff meetings, and Individualized Education Program (IEP) meetings when necessary.
• Complete mental health notes and other paperwork, and complete service tracking documentation as indicated.
• Assist with planning arrangements and transportation for school, therapy appointments, and court hearings as needed.
• Maintain a flexible work schedule.
• Utilize crisis communication and de-escalation techniques as per Seneca's crisis response training.

Qualifications:

Required

• Bachelor's degree
• At least 21 years of age
• Bilingual Spanish
• TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements.
• Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy.

Schedule

• Full-time
  • Monday - Friday 9:00am - 5:30pm
• Hybrid, provide in-person services and complete documentation remotely

Benefits

• Starting at $30.39 - $32.89 per hour
• Actual salary is dependent on creditable experience above the minimum qualifications for the role
• Salary increases each year
• Mileage reimbursements
• 5 weeks of Paid Time off and holiday pay for required holidays
• Comprehensive benefits package:
• Medical, dental, vision, chiropractic, acupuncture, and fertility coverage
• 50% paid premiums for dependents
• Long-term disability, family leave, and life insurance
• 403b Retirement Plan
• Employer-paid Employee Assistance Plan
• Seneca is a Public Service Loan Forgiveness certified employer
• Scholarship opportunities, ongoing training, and professional development opportunities
• Promotional opportunities across the agency in California