Bilingual Underwriter

We’re Sagen

Sagen is Canada’s leading private mortgage insurance company making home ownership more accessible to first time homebuyers. For the past 30 years we have been focused on being the most trusted partner for lenders and brokers.

Our expertise in superior customer service, thought leadership, and industry knowledge has allowed us to be a driving force for our most important stakeholder, our valued customers. Our best-in-class team across the country work tirelessly to make every deal the most important deal. We are 100% Canadian-owned and believe in helping all Canadians achieve their dream of homeownership.

Sagen’s collaborative culture inspires our people to be authentic and curious while pursuing excellence in what they do.

Ready to Make an Impact?

Reporting to the Senior Manager, Underwriting, the Bilingual Underwriter is responsible for underwriting and approving mortgage insurance applications.

Here is where you will be focusing to ensure your success

• Underwrite and approve applications for residential mortgage insurance according to Sagen guidelines and policies.
• Provide the highest level of internal and external customer service.
• Manage underwriting/service process for key lender accounts.
• Maintain up to date knowledge of Sagen policies and products.
• Provide underwriting and credit expertise for customers and field staff.
• Handle customer service inquiries, develop strong customer relationships and promote the company's products.
• Assist in regional/company/quality projects.
• Work effectively in a team setting to accomplish goals and complete tasks.

What we are looking for

• Bilingual in English and French.
• Minimum of 4 years progressive experience in mortgage loan underwriting.
• In-depth knowledge of credit and mortgage loan underwriting practices.
• Knowledge of the risk analysis approach and the residential appraisal process (ability to understand and interpret appraisal reports).
• Strong math skills and the ability to underwrite self-employed borrowers through analysis of tax returns.
• Demonstrated interpersonal and communication skills.
• Strong customer service orientation and negotiation/selling skills.
• Must be a self-starter and results oriented.
• Ability to thrive in a constantly changing environment and to perform well in a high volume, high intensity environment.
• Ability to make decisions under pressure while adhering to underwriting guidelines.
• Ability to work shifts within extended hours of operation.

What's In It for you!

At Sagen we understand that your health and financial well-being are equally important and offer a total rewards package that includes competitive compensation, annual performance bonus, medical and dental benefits, company funded pension plan, matching RRSP, TFSA and/or Non-registered Savings Plans, work from anywhere days, and an environment that creates a sense of belonging to inspire you to be your very best.

Ready to join Sagen

At Sagen, we are committed to building a diverse and inclusive workplace, as evidenced by our partnerships with the Canadian Centre for Diversity and Inclusion (CCDI) and Black Mentorship Inc. We strive to create a sense of belonging where all employees, from every background and ability, are welcomed, respected, and empowered to be their authentic selves.

Throughout the selection and hiring process, we encourage candidates to request accommodation to meet their individual needs.