Billing Administrator

We think that our open and progressive work environment is something to shout about, and we're always looking for talented people who are looking for a platform to build a career. Our latest opportunity is for a Billing Administrator to join our business services department, and be part of our growing team. Working as part of the Europe & Asia Revenue team, the successful applicant will be responsible for supporting the business with the creation and distribution of invoices. The successful candidate will play a key role in helping drive process efficiencies and optimising the firm's working capital. You will report to the Manager of the Europe & Asia Revenue, based in Luxembourg. Key Responsibilities · Responsible for the revenue cycle for specified partners including WIP management and production of legal bills from initial creation through to distribution to clients · Regular review of WIP balances with fee earners / other members of the Finance team to agree where bills can be raised · Providing support to the business for complex billing requirements, including amendments to bills reversals, write offs and database amendments · Act as subject matter expert for billing on the firm's practice management system and seek opportunities to improve utilisation of billing functionality and enhance internal processes · Managing billing email inboxes and addressing emails in a timely manner · Ensuring queries and escalations are handled correctly and promptly through to appropriate resolution, including handling queried invoices · Implementing process improvements for new and existing matters · Monitoring changes in invoicing requirements of clients and ensuring adherence to these requirements to support timely payment · Liaising with clients to obtain matter/purchase order numbers, where required · Collaborating with internal fee earning teams to ensure invoices comply with external counsel guidelines · Providing ad-hoc support to the wider Finance team where required · Ensuring WIP comments and forecasting against matters are recorded promptly Skills, Knowledge and Expertise · Essential: Prior experience working in a billing role, preferably in a legal environment · Essential: basic proficiency in the use of Microsoft Office · Preferred: Experience using Aderant tools and automated workflows · Highly diligent with an organised and timely approach to work, ensures attention to detail · Able to prioritise multiple matters and meet tight deadlines · Excellent client service mentality with a ‘can do, will do’ attitude · Effective and respectful communication, both verbally and in writing · Ability to work proactively and effectively within a team and with minimal supervision · Analytical and logical approach, with a strong sense of initiative · Awareness of the importance of the wider commercial environment · A team ethos and excellent client service mindset