Billing Assistant

Job Title: Billing Assistant Location: South Africa Job Type: Full-Time, Remote Working Hours: US Hours (9am-5pm EST) Salary: South African Rand (ZAR) Responsibilities: Conduct internal audits of services prior to claim submission to identify errors, inconsistencies, or missing information Research discrepancies by reviewing documentation, scheduling data, authorizations, and payer requirements Communicate with providers and internal team members to clarify services delivered and ensure claims reflect accurate clinical activity Make necessary corrections or adjustments within the practice management system to finalize clean claims Apply payer-specific and state-specific billing rules to ensure compliance and prevent denials Demonstrate an understanding of underlying billing rules and regulatory intent to appropriately resolve new or uncommon scenarios Review Explanation of Benefits (EOBs), Electronic Remittance Advice (ERA), and bank deposit information to accurately post payer payments Reconcile posted payments against deposit totals and identify discrepancies or underpayments Flag potential payer issues, trends, or inconsistencies for escalation Maintain accurate financial records within the billing system Generate and correct patient invoices as needed Follow up with patients or responsible parties regarding outstanding balances Document outreach attempts and payment arrangements Support timely resolution of patient balances to improve overall accounts receivable performance Bachelor’s degree (BA/BS) highly preferred Previous experience in medical billing, claims auditing, revenue cycle management, accounts receivable, payment posting, or healthcare administration required Strong understanding of claim auditing and claim-cleaning processes required Ability to review documentation, authorizations, scheduling records, and payer requirements to identify claim discrepancies Experience reviewing EOBs and ERAs preferred Strong attention to detail and analytical skills required Strong communication and problem-solving abilities required Ability to interpret payer-specific and state-specific billing guidelines Experience working with billing software or practice management systems preferred Ability to manage multiple tasks and deadlines in a fast-paced environment Ability to work independently in a remote environment Reliable internet connection and a suitable home office setup Preferred Experience Experience with ABA billing codes and authorization structures Multi-state or multi-payer billing experience Experience posting payments and reconciling deposits Familiarity with denial prevention and claims auditing workflows Experience using medical billing software and practice management systems Experience working with US healthcare insurance payers and reimbursement processes Comfortable working U.S. hours Remote work from home Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.