Billing & Collections Specialist with German

The opportunity

We are currently seeking a Billing & Collections Specialist to join our team. This role is well suited for a motivated professional with an interest in billing operations and credit management activities, who is eager to contribute to efficient financial processes within a dynamic, international organization. Worldline offers an environment that promotes continuous learning and professional growth within a complex and fast-evolving industry. The successful candidate will have the opportunity to support business results through financial analysis, structured commercial approaches, and close collaboration with internal stakeholders. You will become part of a team of dedicated and results-driven professionals who value collaboration, accountability, and continuous improvement. At Worldline, we are committed to enhancing quality, optimizing costs, developing high-performing solutions, and increasing customer satisfaction. We are therefore looking for an organized, innovative, and process-oriented colleague who is ready to contribute to our ongoing success.

Day-to-day responsibilities

• Creating and managing sales orders, issuing invoices, and processing credit and debit notes, including price corrections and miscellaneous adjustments.

• Distributing billing documentation to customers in a timely and accurate manner, as required.

• Performing credit risk assessments in line with internal policies and predefined approval frameworks.

• Reviewing blocked billing documents, conducting compliance checks based on established rules, and removing billing blocks where appropriate.

• Supporting Month-End and Year-End closing activities to ensure accurate and timely financial reporting.

• Providing support to other finance functions, including Supply Chain, Controlling, Record-to Report (RTR), Regional Process & Systems teams, and cost accounting, through data preparation, reconciliations, and analysis.

• Proactively contacting customers to follow up on overdue invoices, managing collections activities, and resolving billing-related disputes.

• Supporting legal cases by conducting research, assessing the financial viability of claims, gathering relevant documentation, and managing case-related correspondence.

• Building and maintaining strong professional relationships with local Business Units and key internal stakeholders.

• Identifying, proposing, and implementing process improvements to enhance operational efficiency, service quality, and compliance with service level agreements (SLAs).

• Managing queries and issues in compliance with Finance policies, SOX requirements, and internal control standards, while maintaining a strong customer service orientation toward internal and external clients.

• Adhering to monthly, quarterly, and annual activity schedules, ensuring accuracy, completeness, and integrity of financial data.

• Responding to ad hoc requests from business stakeholders and providing clarification on financial or billing-related matters as required.

• Actively contributing to Finance projects and continuous improvement initiatives aimed at increasing efficiency, quality, and process standardization, in line with a Class A operational mindset.

• Supporting the transfer and transition of activities from local units, including the preparation and maintenance of detailed work instructions and process documentation.

Who are we looking for

We look for big thinkers. People who can drive positive change, step up and show what's next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means

• Educational background in Economics, Accounting, or Finance.

• Minimum 3-year experience in a billing & credit area.

• Solid understanding of billing processes within a corporate or shared services environment.

• End-to-end knowledge of Order-to-Cash (O2C) processes; additional exposure to General Ledger (GL) or other finance domains is considered an advantage.

• SAP experience, Microsoft Office - advanced

• Strong analytical and communication skills, with the ability to interact effectively with internal and external stakeholders.

• Good knowledge of working in SAP and MS Office (Excel, Word, PowerPoint, etc.) and other reporting tools (e.g: Power BI)

• Fluent proficiency in English, both written and spoken.

• Fluent proficiency in German, both written and spoken.

Perks & Benefits

At Worldline, you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Hybrid Working Policy
• Gift vouchers on the occasion of Christmas/Easter Holidays
• Private medical services
• 21 vacation days/year
• Referral bonuses for new hires recommended by you
• WFH & Flexible Working Hours
• Full access to the “Learning” platform