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Billing Operations Manager (m/f/d)

UnzerOperations & Admin
Hiring from
Germany
Work type
Hybrid
Posted

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What your work will look like:

  • Investigating internal technical issues through structured analysis and root-cause identification, while coordinating clear communication with internal stakeholders and external merchants until resolution.

  • Creating and maintaining accurate process and troubleshooting documentation for the internal knowledge base.

  • Performing operational controls and monitoring billing processes and relevant KPIs to identify risks, deviations, and opportunities for improvement.

  • Acting as the merchant's voice within the company and representing the company clearly and professionally in direct communication with merchants.

    • What you need to be successful in this role:

  • Knowledge of billing processes and fundamental accounting principles.
  • Strong analytical skills, with the ability to interpret data and prepare financial reports.
  • Understanding of relevant financial regulations and compliance requirements.
  • Proficiency in billing and finance-related software and systems.
  • Good working knowledge of Microsoft Office, particularly Excel.
  • Confidence in using AI tools to improve efficiency and support day-to-day tasks.
  • Fluency in both German and English, written and spoken.

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