Billing Specialist

You'll own the day-to-day revenue cycle for a set of customers, and help us build an RCM system that makes the work faster for everyone who comes after you.

What you'll do

• Manage claim submission for your customers, on time and complete

• Track authorizations across payers and levels of care

• Handle payment posting, reconciliation, ERA enrollments, and remittance workflows

• Work AR follow-up on denials, underpayments, and aging claims

• Communicate with customers to gather information and resolve billing issues

• Learn our RCM system and tell us what's missing

• Spot recurring billing issues and help build the processes that prevent them

What we're looking for

• 3+ years of behavioral health billing experience preferred

• Deep familiarity with the behavioral health revenue cycle: claims, authorizations, denials, and payer follow-up

• Strong customer communication and problem-solving skills

• Ability to learn new software quickly

• Comfort operating autonomously in a fast-paced environment

• Strong organization and attention to detail across multiple customers

Nice to have

• Experience with multiple clearinghouses and payer portals

• Knowledge of EDI, eligibility verification, or benefits verification

• Prior RCM management at a billing company or provider organization