Billing Specialist

If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to relentlessly make supply chains better.

We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency.

The Billing Specialist is responsible for managing recurring billing activities related to software subscriptions, support renewals, hardware maintenance agreements, and professional services contracts. This role will review customer contracts, generate invoices, process renewals, maintain billing schedules, support revenue recognition, and ensure accurate billing within the ERP system..

What a day in the life looks like:

• Process contracts for software subscriptions, hardware Manage recurring billing activities for software subscriptions, hardware maintenance, support renewals, and related services, including contract review, invoice generation, billing adjustments, customer account maintenance, and revenue recognition in accordance with company policies.
• Review contracts to calculate amounts due from customers, considering applicable discounts, special rates, and credits, and identify and properly handle non-standard contract terms in accordance with revenue recognition policies.
• Enter sales orders for new business, renewals, add-on sales, and projects into the company's ERP system to ensure accurate billing and revenue recognition.
• Responsible for the procurement process related to third-party vendors and service providers, including issuance of purchase orders and tracking delivery of products to customers.
• Provide professional and effective support to both internal and external customers.
• Process credit requests in partnership with Accounts Receivable to ensure timely and accurate issuance of credits.
• Proactively identify billing issues and collaborate with internal teams, customers, and partners to resolve discrepancies, billing errors, and account-related concerns.
• Alert management to revenue-impacting issues and anticipated interruptions that may affect business objectives.
• Participate in month-end, quarter-end, and year-end close activities, including audit support and reporting requests.
• Work collaboratively with the Billing Team to meet month-end deadlines; occasional overtime may be required.
• Review vendor invoices and ensure timely submission to the Accounts Payable team for processing.

What you bring to the team:

• Previous experience in recurring billing, subscription billing, contract billing, or renewal billing.
• Experience managing recurring invoice cycles and customer account renewals.
• Understanding of contract-based billing and revenue recognition principles.
• Experience working with ERP systems such as NetSuite, Oracle, SAP, Microsoft Dynamics, or similar platforms preferred.
• Experience with billing software subscriptions, maintenance agreements, support contracts, or SaaS products strongly preferred.

Additional qualifications:

• Analytical Skills                                                                                                          

• Attention to Detail

• Clear Verbal and Written Communication                                    

• Forethought and Ability to Identify & Highlight Processing Irregularities
• Time Management Skills

• Ability to Follow Outlined Processes and Direction

• Associate’s Degree or Equivalent Work Experience

• Accounting, Finance, or Related Field Required

Salary range $56,700 - 60,000 USD.

This compensation range is indicative of the role. Compensation offered is based on evaluation during interview process, the candidates’ range and depth of experience, business and market financials and internal pay parity.

Why join us?

At Infios, we're not just looking for employees; we're looking for partners in innovation, growth, and purpose. Meeting you where you are to create the future you need is at the core of who we are and what we do. Whether you're at the beginning of your career or a seasoned expert, we meet you on your journey, equipping you with the tools and opportunities to build the future you envision. Together, we will relentlessly work toward one common goal - making supply chains better.

We believe the future is better when supply chains work better.

We are an equal-opportunity employer and committed to inclusion in the workplace.

At Infios, we believe that inclusion is a fundamental cornerstone of our success. We are committed to creating a safe and welcoming environment where every individual’s unique experiences and perspectives are valued—whether they look, think, move, believe, or love differently.

All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, marital status, pregnancy, religion, age, disability, veteran status, genetic information, or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. If you require assistance or accommodation due to a disability during the recruiting process, please let us know at jobs@infios.com

Disclaimer: This job advertisement is not designed to cover a comprehensive listing of all duties or responsibilities that are required for this job. Please note that any salary information is a general guideline only. Individual compensation will be determined by various factors such as the scope and responsibilities of the position, experience, education, skills, location, and market and business considerations. Applications must be submitted via our career site.

Körber Supply Chain Software is now Infios.

At Infios we believe that the future is better when supply chains work better. That’s why we’ve been pushing boundaries - driving purposeful innovation, thinking ahead and creating adaptable solutions to relentlessly make supply chains better. For everyone.

Wherever you are on your journey, we’ll meet you where you are to create the future you need.