Border Control Sales (Hybrid)

Location: Dubai, United Arab Emirates

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

For over 50 years, Thales has been a trusted partner of the United Arab Emirates, providing innovative and cutting-edge solutions in Defence, Aeropsace and Cyber & Digital, aligned with the nation’s long-term vision. With a strong local presence and more than 500 employees across three offices, Thales is deeply embedded within the UAE’s ecosystem. Thales Emarat Technologies plays a pivotal role as a key industrial enabler, fostering national sovereignty, self-reliance, and innovation. Through localization, strategic collaboration, and exporting ‘Made in the Emirates’ technologies to global markets, we contribute significantly to the UAE’s ambitious growth and development while helping build a future we call all trust.

Thales Cybersecurity & Digital Identity is a global leader in digital security, bringing trust to an increasingly connected world. We design and deliver a wide range of products, software, and services based on two core technologies: digital identification and data protection.

Within Thales CDI, the Border and Travel Business Segment is dedicated to the implementation of nationwide Border Control and Border Management systems, as well as Biometric Passenger Processing solutions that enhance operational efficiency at airports worldwide.

Due to increased business activity, we are seeking an experienced Solution Sales professional, based in Madrid, to support and accelerate the sales activities of the Business Segment. Acting as a key ambassador for the segment across a dedicated region, the successful candidate will be responsible for maximizing sales performance and order intake.

Key Responsibilities

As a member of the specialized Solution Sales Team, you will be accountable for the promotion and successful commercialization of Thales solutions. Your responsibilities will include:

Sales Development & Promotion

• Taking ownership of solution promotion, opportunity pipeline creation, and achievement of sales targets.
• Acting as the subject-matter expert and reference point for sales teams.
• Conducting cold customer introductions when required.
• Presenting the Thales solution portfolio to customers and government stakeholders at C-Executive level.

Sales Support & Customer Engagement

• Supporting sales representatives throughout the sales cycle, from business development through bid submission.
• Qualifying leads and sales opportunities.
• Advocating Thales’ technical vision and presenting solutions to customers.
• Detailing Thales references, technical and implementation choices, business models, ecosystem strategy, and user adoption approaches.
• Designing and proposing business models aligned with customer needs.

Consultative Solution Design

• Leading a consultative selling approach to define and refine solution options with customers, including:
  • Appropriate business models
  • User adoption and ramp-up strategies
  • Partner ecosystems (where relevant)
  • Key success factors for project delivery

Bid & Capture Management

• Taking accountability for sales bidding processes and coordinating the full capture team by:
  • Defining bid strategies
  • Analysing target solutions and key value propositions
  • Preparing technical offers in coordination with the Offer Solution Engineering Manager
  • Ensuring all bid milestones and deliverables are met on time

Experience, Knowledge & Skills

Required

• Master’s degree in Business, Engineering, Physics, or Mathematics
• Full professional fluency in English
• Proven track record in business development and/or solution sales within innovative and complex environments
• Minimum 5 years of experience selling software solutions to government customers
• Demonstrated experience engaging with C-Executive stakeholders within government and large organizations
• Strong interpersonal and listening skills, with a proactive, agile, and solution-oriented mindset
• Ability to operate effectively in transversal, multicultural organizations
• Strong written communication skills, both persuasive and descriptive
• Willingness to travel more than 25% of working time

Desirable

• Previous experience in Border Control and/or airport biometric solutions
• Proven ability to build, manage, and sustain a robust sales pipeline

What We Offer

• Flexible working hours
• Intensive working schedules on Fridays and during the summer period
• Remote-friendly working model (up to 2 days per week working from home)
• Restaurant allowance and comprehensive social benefits, including health insurance and kindergarten support

Thales is committed to equal opportunities between women and men. We actively promote diversity, inclusion, and awareness of equality both internally and externally.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

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