BoS CoC CE Team Lead

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Job Title:

Agency:

Department of Community Affairs

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Job Description:

Make a difference and join the DCA Team! DCA gives employees more to do than merely make a living. We are serious about helping Georgia's families live more abundantly with a greater sense of hope and achievement. If public service, a great environment, and the desire to enrich the lives of others motivate you to do your best work, you should consider joining the DCA Team.

OUR MISSION

To help build strong, vibrant communities.

OUR VISION

For Georgians of today and tomorrow to have the opportunity to live and work in thriving communities.

OUR CULTURE

DCA is dedicated to helping build strong, vibrant communities. We are a diverse team of highly competent and committed professionals who strive to help people and communities thrive through technical expertise, innovative thinking and a passion for making a difference. Team members are at their best when collaborating and supporting each other as they perform challenging and dynamic work. We are serious about helping Georgia's families live more abundantly with a greater sense of hope and achievement. If public service and the desire to enrich the lives of others motivates you to do your best work, you should consider joining the DCA Team.

GENERAL DESCRIPTION

The Georgia Department of Community Affairs (DCA) is a state organization dedicated to helping build strong, vibrant communities through the development of safe, decent and affordable housing. DCA offers a fast pace, challenging and dynamic environment that requires attention to detail, pride in quality of work, and the ability to work as a versatile team player. We are a diverse team of highly competent and committed professionals who strive to help people and communities thrive through technical expertise, innovative thinking and a passion for making a difference. Team members are at their best when collaborating and supporting each other as they perform challenging and dynamic work.

SUMMARY

The Balance of State Continuum of Care (BoS CoC) Coordinated Entry (CE) Team Lead will manage all CE activity in the continuum and oversee the team of regional CE System Coordinators. This position will guide support of lead agencies and the cultivation of CE access points across the continuum, building awareness of CE and ensuring robust technical assistance, sound implementation, and adherence to HUD requirements and standards.

The CE Team Lead will work with the BoS CoC Board of Directors, appropriate committees of the Board, HUD technical assistance providers, and other entities as necessary to review and update Coordinated Entry Written Standards, ensuring standards are also reflected in practice. The Lead will oversee the annual Coordinated Entry System evaluation process, as required by HUD, and analyze performance of the CE system and make improvements as necessary. The role will also take lead on monitoring CE funding sources and proper adherence to fund management. The position will oversee Coordinated Entry capabilities within the CoC’s Homeless Management Information System (HMIS) and work with the BoS CoC HMIS team to ensure technical and data alignment with CE implementation, as well as coordinated support to BoS agencies and providers. The Lead will also foster person-centered best practice across the continuum through training and development.

The CE Team Lead will work in collaboration with the CoC Program Team Lead to support the Program Manager in ensuring alignment across BoS CoC activities. This position will play a critical role in ensuring coordinated entry is embedded in the continuum’s work and serves as a strong foundation toward access, responsiveness, and effectiveness in the BoS CoC’s homeless response network.

MINIMUM ELIGIBILITY REQUIREMENTS

• Bachelor’s degree AND at least two years of experience with homeless services programs
• Must be able to competently use the Microsoft Office Suite (Excel, Outlook, Word, PowerPoint)
• Must be able to devote approximately 25% of worked time toward travel throughout Georgia
• Knowledge of homelessness and homeless services programs

PREFERRED QUALIFICATIONS

Preference will be given to applicants who in addition to meeting the agency specific minimum qualifications possess at least one of the following:

• Experience working directly with HUD CoC and/or ESG funding
• Knowledge of coordinated entry for homeless services, as defined by HUD
• Experience supervising individual contributors to a multi-site project
• Experience in strategic planning, goal setting, and project management/oversight
• Knowledge of Homeless Management Information Systems and associated program reports
• Experience with data entry and/or reporting using the ClientTrack Homeless Management Information System
• Familiarity with the MAP Tool (Matching to Appropriate Placement Tool), how to implement its use, and how to train others in its use
• Experience with strategies associated with the federal plan to end homelessness
• Experience with the AmeriCorps VISTA program

KNOWLEDGE, SKILLS, & ABILITIES

• Knowledge of all pertinent Federal and State regulations
• Knowledge of the USICH strategic plan to end homelessness
• Knowledge of HUD’s Coordinated Entry System requirements
• Experience providing training and/or technical assistance on complex topics to groups of varying size
• Experience with community outreach and partnership building
• Excellent organizational, analytical, written, and oral communication skills
• Excellent people skills, specifically capacity for collaboration and interpersonal relationships
• Excellent customer service skills
• Critical thinking skills, with a high level of initiation, motivation, and enthusiasm
• Strong program management skills, including decisiveness, problem solving, integrity, time management, and effective use of resources
• Ability to manage multiple projects and prioritize work effectively
• Advanced communication skills, and the ability to communicate with all levels of management, staff, leadership, and external stakeholders
• Demonstrated ability to work with diverse community and organizational groups

WORKING CONDITIONS (Travel, Hours, Environment)

• This position is currently designated as a remote (remote/telework) position.
• This position is exempt, knowing it may include hours which exceed eight hours in a day or forty hours in a week
• Some travel required including air and car travel
• While performing the duties of this job, the employee will work primarily in a climate-controlled environment with minimal safety/health hazard potential

PHYSICAL / SENSORY REQUIREMENTS:

Work is principally stationary, but the person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc., and constantly operate a computer and other office equipment.

Must be able to remain in a stationary position 50% of the time.

Must be able to perform office-related duties.

Must be able to operate office equipment.

Must be able to establish and maintain effective working relationships with employees, tenants, and community agencies and other entities that provide services.

Must be able to perform essential job functions, with or without reasonable accommodation.

Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.

Must maintain punctuality and attendance as scheduled.

NOTE: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability, protected veteran status, or any other characteristic protected by law. All qualified applicants will be considered but may not necessarily receive an interview. Due to the large volume of submissions received by this office, information concerning application and/or interview status cannot be provided. Selected applicants will be contacted for next steps in the interview process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified.

DCA is an Equal Opportunity Employer. If you need accommodation for an interview, please contact the Human Resources Office at (404) 679-4845

Hiring is contingent upon satisfactory results of employment verification, background, criminal records investigation and motor vehicle reports.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the business and requirement of the job change. This job posting may close at any time upon gaining a sufficient applicant pool from which to select a qualified candidate.

All duties and responsibilities listed are considered to be essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of the job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related, or logical assignment to the position.

Minimum Qualifications:

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

We are the force that drives Georgia!

Georgia State Government is a large enterprise, composed of various entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state.

Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.