BPM System Manager

Are you passionate about process management, digital tools, and helping organisations work more efficiently?

We are looking for a BPM System Manager who will drive the development and application of our Business Process Management approach across the VELUX Group. This is a global role with responsibility for the frameworks, tools, and standards that support process excellence across functions and regions.

The position can be based in Warsaw or Gniezno, Poland, reporting to a manager in Denmark, and follows a hybrid working model with a minimum of three days per week in the office. You can expect limited business travel, typically up to 25 days per year, primarily for workshops, training activities, and collaboration with colleagues across the VELUX Group.

While the business owns its process content, you will provide the tools, methodology, and guidance that help colleagues document, analyse, and continuously improve their processes.

What you'll do

• Manage and develop our BPM platforms, including SAP Signavio and the VELUX Process Portal, in close collaboration with IT

• Maintain and continuously improve BPM methodology, process architecture, documentation standards, and governance frameworks

• Support the consistent application of BPM standards and best practices across functions and regions

• Onboard, train, and coach Process Designers and support the wider BPM community

• Develop learning materials, workshops, and practical guidance to strengthen process management capabilities

• Explore and apply AI solutions and AI agents that support process management and continuous improvement

• Use process mining and analytics to identify improvement opportunities and support data-driven decision-making

• Monitor process quality, governance, and effective use of BPM tools across the organisation

• Act as a trusted advisor to Process Designers and BPM Leads, helping them solve challenges and continuously improve the way they work

• Partner with colleagues across Business, IT, Audit, Compliance, and other functions to support process excellence globally

What we're looking for

• Experience working with Business Process Management (BPM), process improvement, process governance, or continuous improvement

• Experience with BPM platforms such as SAP Signavio or similar process management tools

• Understanding of process architecture, process documentation, governance frameworks, and process lifecycle management

• Experience with process mining, process analytics, or data-driven process optimisation

• Interest in AI and its application to process management and business improvement

• Experience delivering training, facilitation, coaching, or stakeholder support

• Ability to build trusted relationships and collaborate across functions, countries, and cultures

• Strong communication skills and the ability to explain complex topics in a simple and practical way

• A curious, proactive, and structured approach, with the ability to understand business challenges and turn them into practical solutions

• Professional working proficiency in English, with the confidence to facilitate workshops, deliver training, and work with stakeholders across the global organisation

What we offer:

• A global role with the opportunity to shape the future of Business Process Management in an international organisation

• A collaborative network of experienced BPM professionals and business stakeholders

• Opportunities for professional growth and continuous learning

• Flexible hybrid working with a minimum of three office days per week

• A supportive and value-driven working environment

Application and contact

We look forward to receiving your application and CV in English as soon as possible, as we will be reviewing applications on an ongoing basis.

All inquiries will be treated confidentially.

Equal Opportunity Employer

VELUX Residential is fully committed to the concept and practice of equal opportunity in all aspects of employment. To further our goal of equal employment opportunity for all employees and prospective employees, it is the policy of VELUX Residential to recruit, hire, train, and promote persons in all job titles without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, or any other basis prohibited by applicable law. All employment decisions shall be consistent with the principle of equal employment opportunity and only job-related qualifications will be required.

Bright Insights

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