Bridging Case Manager

Job Description This is a remote position. Bridging Case Manager Fully Remote (Must be based in the UK) Are you an experienced Bridging Case Manager? Ready to use next-gen technology to process applications more quickly and efficiently? We have an exciting opportunity with one of our exclusive clients. Our client isn't just a household name—they're pioneering the future of financial advice. As a rapidly expanding disruptor in financial services that has tripled in size over the last four years , they're redefining what's possible in the financial industry through innovation and client-focused solutions. Our client's proprietary cutting-edge platform, developed by industry experts, eliminates the traditional struggle for new business, allowing you to focus on what you do best. Working within a team of 180+ professionals across the UK and consistent month-on-month growth, this isn't just a job - it's joining a success story in the making. Due to year-on-year growth my client is actively seeking experienced and ambitious Secured Loan Advisors to join their successful team and contribute by looking after direct applicants from enquiry through to completion/paid out. Role Overview: As a Bridging Case Manager, you’ll play a crucial role in packaging the right products for a continuous stream of customers. Your key responsibilities will include: Fully verifying each case at the ‘Pack In’ stage to meet lender requirements for the recommended product. Producing a comprehensive list of case requirements for the client’s adviser to communicate to the client. Ensuring each case requirement is clearly understood by the client’s adviser. Managing all client correspondence from the ‘Pack In’ stage and processing any received documentation. Maintaining and organizing your client case list and daily workflow meticulously. Delivering a consistent conversion rate from ‘Pack In’ to ‘Funded’. Working closely with Bridging Advisers to keep them informed of each case’s status. Ensuring submitted cases meet all potential Lender Requirements and are processed within the appropriate Lender service level agreements. Requirements To excel in this role, you’ll need: 2+ years experience in the Bridging and Commercial mortgage industry, preferably in case management (packaging/processing) or administration. Ability to manage multiple customers proactively and efficiently in a fast-paced environment. Dedication to providing each customer with the care, attention, and support they need through the often stressful process. Benefits You’ll become part of a smart, innovative, and industry-leading company. Benefits include: Market-leading salary reflecting your skills and value. Monthly bonus scheme. 21 days holiday, plus Bank Holidays (with an extra day for each year of service, up to 25 days plus bank holidays). Monthly Perkbox perks: great deals on holidays, shopping, cinema tickets, car rental, and more. Pension with True Potential Investor. BUPA health insurance. Regular team socials. Permanent work-from-home setup with all IT equipment provided. Sound good? We’d love to hear from you.