Broker Assistant
- Hiring from
- Philippines
- Work type
- Hybrid
- Posted
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About Us
Deployed Philippines Inc is a non-traditional BPO company servicing New Zealand and Australian clients. We provide remote staffing services for Banking and Insurance, IT and communication, HR and payroll.
Our clients are small and medium-sized businesses with specific needs. The company provide high-quality solutions in diverse business areas. We focus on integrated end-to-end outsourcing and delivering result-oriented benefits to our clients through cost-effective support, productivity and process reengineering.
Job Description
Responsibilities
- Job Purpose:
- Processing of new business, endorsements and renewals
- Account Manager / Account Executive support Behavioral Competencies:
- Initiative
- Influencing events actively and proactively to achieve goals; working effectively without supervision or close instruction; acting to achieve goals beyond minimum requirements; thinking constructively and presenting suggestions about improvements to the job and the workplace. Quality Orientation/Thoroughness:
- Showing concern for completeness and accuracy around tasks, information and project management.
- Accomplishing tasks with concern for all areas involved, no matter how small; maintaining watchfulness over a period of time. Discovering weaknesses or missing data and acting to correct.
- Keeping track of many details without forgetting items. Teamwork/Team Membership:
- Demonstrating the ability to work effectively in a team/work group or those outside the formal line of authority (e.g. peers, senior managers), not as a team leader but as a valued member who assists in building morale and makes extra effort to help the team reach organisational goals; taking actions that respect the needs and contributions of others; contributing to, accepting and promoting the consensus; subordinating own objectives to the objectives of the organisation or team Planning & Organising/Work Management:
- Effectively manages ones’ time and resources to ensure that work is completed efficiently and effectively; setting and achieving goals; establishing procedures to monitor the results of assignments or projects. Business Servicing:
- Respond to enquiries and requests for action from Account Executives / Account Managers.
- Processing of new business, renewals and policy maintenance to ensure provision of excellent service to clients and the highest quality input to insurers.
- Processing all new business
- Processing of endorsements/amendments Education/Compliance:
- Undertake Professional Development as outlined in training plan and ensure annual CPD points target is achieved.
- Ensure all activities are carried out in compliance with relevant statutory and industry requirements and codes
- Acquire knowledge of the Insurance industry and market Teamwork:
- Work effectively with team/work group or those outside the formal line of authority (e.g. peers, senior managers) to accomplish organisational goals
- Keep management and others informed appropriately and as required about work status
- Take actions that respect the needs and contributions of others
- Contribute to, accept and assist in the implementation of the consensus Quality:
- Maintain current knowledge of and adhere to company policies and principles as detailed
Requirements
- Must have insurance processing experience
- Literacy in technology and systems, in particular word processing and spreadsheet packages
- Graduate of any college or university degree.
- Preferably with at least 2 years of experience in office administration, or processing transactions
- Attention to Detail
- Excellent English communications skill
- Good computer skills, especially in using MS office
- Strong analytical ability and able to prioritize issues for problem resolution.
- Fast Learner
- Team player and able to work well under pressure.
- Has excellent organization skills with the ability to prioritize effectively.
- Resourceful with effective time management skills.
- Flexible attitude towards work and adaptable to understand the needs of a young company.
- Can easily to adapt to both small and large updates to familiar processes.
- Takes initiative to look out for common requirements that aren't always pointed out within processes.
Work Arrangement
- Work Setup: Hybrid
- Work Hours: Monday to Friday, 8:30 am to 5:30 pm, should complete 9 hours work
Why you should join our team!
Leaves entitlement, HMO and life insurance upon hire!
Ready to take on the next challenge? If you’re looking for an organisation with outstanding career-development opportunities, amazing work-life culture, and comprehensive benefits crafted to support work-life harmony, you might be a perfect fit at Deployed!
At Deployed, we truly believe that our team is the core highlight of our brand. With our goal of being a top business partner for our global clients, we take it as a responsibility to build a diverse, inclusive, and growth-oriented work environment where employees of all backgrounds and lifestyles feel a sense of belonging, mutual respect, and kindness.
