Building Manager

Building Manager Internal advert closing date - 15th September 2026 Building Manager Facilities Management | London At The Crown Estate, we create brilliant places through conscious commercialism. Our Central London portfolio is home to some of the capital's most iconic destinations, where exceptional customer experience, operational excellence and sustainability come together to create lasting value. We are looking for an experienced Building Manager to join our Facilities Management team. This is a highly visible role with responsibility for the operational performance, presentation and occupier experience of one or more prestigious buildings within our London estate. As Building Manager, you will act as the key operational lead on site, ensuring buildings are safe, compliant, commercially well-managed and delivered to the high standards expected across our portfolio. You will work closely with occupiers, service partners and internal stakeholders to create exceptional places where people and businesses can thrive. What you'll be doing Leading day-to-day building operations across hard and soft FM services. Championing a strong safety-first culture and ensuring statutory compliance, fire safety and contractor management requirements are met. Building trusted relationships with occupiers, providing a responsive, professional and solutions-focused service. Overseeing service partner performance against agreed KPIs, SLAs and service standards. Managing site inspections, quality audits and action plans to continually improve operational performance. Supporting the management of service charge budgets, purchase orders and financial reporting processes. Maintaining oversight of building systems, including mechanical, electrical and life safety infrastructure. Supporting occupier fit-outs, lifecycle projects and improvement initiatives. Driving sustainability initiatives that contribute to The Crown Estate's net zero ambitions. Where applicable, managing and developing Assistant Building Managers. What we're looking for You will bring strong facilities management experience gained within a commercial property, corporate real estate or similarly customer-focused environment. You'll be a visible and proactive manager who takes pride in maintaining high standards and delivering outstanding service. We're particularly interested in candidates who have: Experience managing multi-tenanted commercial buildings. Strong working knowledge of health & safety, fire safety and statutory compliance. Experience managing contractors and service partners within a complex operational environment. A good understanding of building services, including M&E and life safety systems. Commercial awareness, including service charge budget management and supplier accountability. Excellent stakeholder management and communication skills. The ability to balance customer experience, operational performance and risk management. A proactive, collaborative and solutions-oriented approach. Qualifications Essential: IOSH Managing Safely IWFM Level 3 (or equivalent) A-Level qualification or equivalent Desirable: Associate RICS or MIWFM NEBOSH National General Certificate Why join us? Joining The Crown Estate means becoming part of an organisation that manages some of the most recognised and successful destinations in London. You'll have the opportunity to make a visible impact, work alongside talented colleagues and help deliver exceptional experiences across a world-class property portfolio. [Building M...ger JD New | PDF] Ready to help shape exceptional places? We'd love to hear from you. Our Offering / benefits: As well as a competitive salary, pension and performance related bonus offering, we have a wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End, to private healthcare; life and critical illness cover and 28 days holiday with the option to buy more. We value work life balance and your wellbeing highly, enabling you to be your best self to work. Disability Disclaimer: We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK (www.gov.uk) . We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity. If you have any questions about our recruitment process or would like to talk about adjustments, please contact us directly. Please note that if we receive a high volume of applications, we may close this advert early. We encourage you to apply as soon as possible. Department Urban Locations The Crown Estate, 1 St James Market Remote status Hybrid Employment type Full-time The Crown Estate, 1 St James Market Our Perks & Benefits 28 days paid holiday We value that you get more time with your family and friends. Therefore, we offer everybody 28 days paid holiday, 2 volunteering days and the option to purchase further holiday. Flexible working We value work-life balance highly, therefore we have flexible & hybrid working policies. Market leading family friendly policies We want the support we offer to be inclusive of everyone, reflective of the wide range of situations people face in life. Workplace, Culture & Diversity It’s our ambition to be an inclusive organisation that reflects our society, one where all feel welcome, able to be themselves and belong. A workplace where you’re empowered to be yourself, diverse thinking is encouraged, and a place where you can realise your potential. About The Crown Estate The Crown Estate is a unique business with a distinct heritage and a portfolio unlike any other. It includes some of central London’s best places to work, shop and spend time, retail and leisure destinations across the country, and a substantial rural portfolio. As manager of the seabed and half the foreshore around England, Wales and Northern Ireland, we play a role in the UK’s world-leading offshore wind sector as well as marine aggregates, cables and pipelines. We are also responsible for the Windsor Estate, including the world-renowned Windsor Great Park.