Business Analyst

Blue Wireless is a global leader in providing Wireless Network Solutions for Global Enterprises. With global coverage in over 80 countries, we are transforming the way LTE/5G and Starlink technology is used for connect branches, remote sites and vessels using wireless solutions. Headquartered in Singapore with local operations in Australia, Malaysia, Netherlands, UK and United States, Blue Wireless makes the roll-out of projects a painless and predictable. But technology is only one part of our success story – our "secret sauce" is our people: our creativity, hands-on attitude, and our willingness to go above and beyond for our customers are what keep us growing, hence continuously looking for new colleagues to join and be part of our journey. Business Analyst As a Business Analyst working with an IT product is vital for ensuring that the final product aligns with business objectives and delivers value to users. Helping create a bridge between technical teams and business stakeholders, ensuring a smooth and successful development process. The Business Analyst serves as a liaison between various stakeholders including business users and the IT department, translating business needs into functional requirements that guide the development of software solutions and process improvements. You need to gather, document, and analyse business requirements, identify opportunities for process enhancements, and contribute to the successful implementation of technology-driven solutions. What's on your plate? General: Assistance with Manager to lead the workflow between developers, designers and others team member. Requirement Gathering and Analysis: Collaborate with stakeholders to understand business goals, processes, and needs. Elicit and document clear and comprehensive business requirements. Analyse current business processes and systems to identify inefficiencies and areas for improvement. Translate high-level business objectives into actionable technical specifications. This involves conducting workshops and research to fully understand the needs and goals of the project. Ensure data accuracy, completeness, and consistency in all reporting deliverables. Create automated reports that provide regular updates to relevant teams. Solution Design: Develop detailed functional specifications and use cases based on gathered requirements. Collaborate with development teams to design solutions that align with business needs. Ensure proposed solutions are feasible and aligned with the organization's technological capabilities. This includes making decisions about UI/UX, data flow, and integration points. Process Improvement: Identify process bottlenecks and areas for optimization. Recommend process changes, workflow modifications, and automation opportunities to increase efficiency and productivity. Participate in discussions and workshops to drive continuous improvement initiatives. Stakeholder Communication: Act as a bridge between technical and non-technical teams. Clearly communicate requirements and expectations to developers and other team members, and translate technical concepts back to business stakeholders. Ability to understand different stakeholder perspectives. Present findings, proposals, and progress updates to both technical and non-technical audiences. Documentation: Create and maintain comprehensive documentation of business requirements, functional specifications, and project-related materials. Create detailed requirement documents, such as user stories, use cases, and functional specifications. These documents outline the features, functionalities, and workflows that the IT product needs to have. Ensure all documentation is accurate, up-to-date, and easily accessible for reference. Gap Analysis: Identify any gaps or inconsistencies in requirements and address them by working with relevant stakeholders. This helps prevent misunderstandings and ensures that everyone is on the same page. Change Management: Handle changes to requirements that may arise during the development process. Ensure that changes are properly assessed for impact and communicated to relevant parties. Testing and Validation: Assist in defining test cases and scenarios based on the requirements. Work with QA teams to ensure that the product is thoroughly tested and meets the specified criteria. User Acceptance Testing (UAT): Coordinate and support UAT with business users to ensure that the product meets their expectations and requirements before it is released. Project Support: Assist in project planning, estimation, and prioritization of tasks. Monitor project progress and communicate potential risks or delays. Work with the team to mitigate these risks and come up with contingency plans. Provide ongoing support during implementation and post-implementation phases. Take immediate response action on the issues. Requirements Prioritization: Collaborate with stakeholders to prioritize requirements based on business value, technical feasibility, and project constraints. This helps ensure that the most critical features are developed first. Understand financial implications for the business and local entities. Continuous Improvement: Gather feedback from stakeholders after product releases and use it to improve future iterations of the product. Identify areas for enhancement and suggest improvements. Stay up-to-date with the latest trends and developments in the BI and analytics space. Identify opportunities for adopting new tools, methodologies, and best practices to enhance BI capabilities. Transfer of knowledge to other team members to build additional capacity. Plan the timeline for end-to-end project execution and assist in enforcement of project deadlines and schedules. If you- have a bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience). have experience with Salesforce and other CRM, router management system, ERP have strong analytical and problem-solving skills. have excellent communication and interpersonal skills. have proficiency in requirement gathering techniques, documentation, and modelling tools. have knowledge of business process modelling and improvement methodologies. have knowledge of Agile methodologies is often beneficial have the ability to create clear and concise documentation are familiar with software development life cycle (SDLC) methodologies. have the ability to work effectively in cross-functional teams. have the ability to travel if required. ... we'd love to hear from you. Joining us is a great opportunity to enhance your professional career globally and make a real impact in a tech company that is growing exponentially in a fast-paced environment. Come grow with us! You'll be- Part of a professional international team of networking solution experts Given the opportunity to make a difference, in helping with the development of the role and the business Offered many career development opportunities as the company grows and evolves In a “destination workplace”: work with great managers, in an ideal workplace, while doing meaningful work Surrounded by highly supportive peers in a healthy working environment Ok, I'm Interested, What’s Next?🙌 Thank you so much for your interest in Blue Wireless (part of Wireless Logic Group), we appreciate the time and emotion that goes into an application. We will review all applications within five working days and be in touch with those who have been shortlisted to the next stage. Unfortunately, due to volume we are not able to get back to everyone individually so if you have not heard back from us unfortunately you have not been successful on this occasion but would love to stay in touch for future opportunities. If you require reasonable accommodation during the application and selection process, please let us know. We will work together to best meet your needs. We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process, but we are currently excited to have our employees experience our office culture as much as possible. Blue Wireless (part of Wireless Logic Group) unites and brings people together. We accomplish this when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture we aim to reflect the world’s diverse voices both internally and externally to ensure success in our mission. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us ([email protected]) and we will respond to your query as soon as possible.