Business Analyst

Greetings From LanceSoft

Location: Manila

Hybrid Setup

Permanent Role

Role: Associate Business Analyst (Graduate)

Summary:

Scope of Work/Responsibilities

Detailed Tasks/Expected Output

Strategy, Planning, and Client Management

• Organize meetings and collaborate with product managers to determine product scope, vision, and roadmap.

• Write user stories, epics, releases as well as their characteristics.

• Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use

cases, scenarios, and other methods.

• Communicate, confirm, present requirements/application change requests to product team for work estimation/sizing.

• Work with stakeholders and product team to prioritize collected requirements under the product backlog.

• Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop

strategies for enhancing or further leveraging these processes.

Product Design and Development

• Define product features according to business needs. Take charge of user requirement analysis for product design by co working with the technical team.

• Manage and prioritize product backlog items. Optimize pipeline release plan based on the delivery to ensure maximum client

requirements are met.

• Assist the product development team in meeting the objectives of each sprint/release cycle.

Production Support

• Participate in post-go-live maintenance service plan, in-house or managed service, for new products in coordination with the

technical team.

• Coordinate with the ITD technical support areas to ensure correct and efficient operations of assigned application systems.

Respond to and resolve major and critical incidents swiftly.

• Ensure that clients and stakeholders are informed of the status of the product. Regularly submit reports on progress status,

including problems encountered, root cause analysis, and resource requirements of assigned product/application systems.

Operational Management

• Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.

Perform effort estimation using INVEST (Independent, Negotiable Valuable, Estimable, Sized appropriately, and Testable).

• Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to

developers/project team.

• Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.

• Develop and conduct peer reviews of business requirements to ensure that requirement specifications are correctly

interpreted.

• Assist with the interpretation of user requirements into feasible options and communicate these back to the business

stakeholders.

• Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary.

• Communicate changes, enhancements, and modifications of business requirements – verbally or through written

documentation – to project managers, sponsors, and other stakeholders so that issues and solutions are understood.

• Ensure completion of proper documentations necessary to deploy applications/products.

Requirement and Qualification (Education & Work Experience)

• Bachelor's degree in Computer Science, Information Systems, Information Technology, Business Management, Business Administration, Accounting, Engineering, or a related discipline.

• Recent graduate or up to 2 years of relevant experience in business analysis, systems analysis, project coordination, software

development, quality assurance, or a related field.

• Internship, academic project, or practical experience in requirements gathering, business process documentation, or digital

solutions development is an advantage.

• Basic understanding of business analysis concepts, including requirements elicitation, documentation, validation, and process

mapping.

• Exposure to software development projects or digital transformation initiatives is desirable.

• Familiarity with Agile or Scrum methodologies is an advantage.

• Exposure to enterprise platforms such as ServiceNow, Microsoft Power Platform, or similar business applications is desirable but not required.

• Demonstrated ability to learn new technologies and business processes in a collaborative environment