Business Analyst

Business Analyst IV – Enterprise Resilience, Crisis Management & Strategic Risk

Location: United Kingdom

Work Arrangement: Remote

Contract Duration: 12 months

Expected Start Date: 23 November 2026

Job Overview

We are looking for a senior-level Business Analyst IV to support enterprise resilience strategy, crisis management and strategic risk initiatives within a complex global technology environment.

This position combines enterprise risk management, organisational resilience, crisis preparedness, programme governance, executive stakeholder advisory and AI-enabled workflow integration.

The successful candidate will operate as a strategic internal consultant, helping senior leaders assess emerging risks, establish resilience frameworks and develop responses to high-impact scenarios. The role involves navigating ambiguity, building solutions where established processes may not exist, and driving alignment across multidisciplinary teams without relying on formal management authority.

Candidates should bring substantial experience establishing and advocating for enterprise-level resilience or crisis-management programmes, alongside practical experience integrating advanced AI tools into daily workflows.

Key Responsibilities

Enterprise Resilience & Strategic Risk

• Establish and develop enterprise resilience and crisis-management programmes, governance frameworks and operational playbooks.
• Assess emerging risks, operational dependencies, critical services and business trends to identify potential organisational impacts.
• Conduct risk prioritisation and develop actionable mitigation strategies and recommendations for senior leadership.
• Evaluate existing capabilities, identify gaps and build structured approaches to unfamiliar or unprecedented risk scenarios.

Crisis Preparedness & Response

• Develop and maintain crisis-management plans, response procedures, escalation frameworks and governance documentation.
• Coordinate crisis exercises, organisational readiness reviews, incident-response activities and post-incident reviews.
• Track lessons learned and corrective actions through implementation.
• Support operational readiness and resilience across business units, regions and critical functions.

Programme & Stakeholder Management

• Lead complex cross-functional workstreams, including workplans, milestones, dependencies, decisions, risks and action tracking.
• Collaborate with Legal, Cybersecurity, HR, Operations and other specialist teams to establish consistent resilience practices.
• Advise and influence senior stakeholders, including executive leaders, without direct reporting authority.
• Develop executive briefings, strategic updates, performance metrics and decision-support materials.
• Establish programme objectives and measurable milestones, adapting delivery approaches to ambiguous and evolving requirements.

AI Integration & Reporting

• Integrate Claude and Codex into everyday workflows to improve analysis, research, problem-solving and programme delivery.
• Use data, reporting tools and dashboards to communicate programme performance, risk exposure and readiness.
• Identify opportunities to improve governance, documentation, reporting and operational processes through sustainable, AI-enabled approaches.

Required Qualifications & Experience

• 8–10 years of relevant professional experience in enterprise resilience, crisis management, strategic risk management, business continuity, organisational readiness or complex programme management.
• Proven experience building crisis-management or organisational-resilience programmes from the ground up in an enterprise setting.
• Demonstrated ability to establish governance frameworks, secure executive alignment and influence senior decision-makers.
• Hands-on experience with Claude and Codex, with the ability to integrate these tools directly into regular workflows.
• Strong strategic thinking, research, analytical reasoning and risk-assessment capabilities.
• Experience identifying dependencies, assessing second-order impacts and developing solutions for complex, ambiguous challenges.
• Strong programme and project-management skills, including risk registers, milestones, dependency management, decision logs and action tracking.
• Excellent executive communication, stakeholder management and cross-functional collaboration skills.
• Ability to exercise independent judgement and handle sensitive information with discretion.

Preferred Qualifications

• Experience within a large technology company or a complex multinational enterprise.
• Exposure to cybersecurity, platform risk, operational resilience, critical services, regulatory programmes or enterprise risk governance.
• Experience with executive dashboards, data visualisation, Power BI or similar reporting solutions.
• Familiarity with incident-response coordination, crisis simulations, post-incident reviews and organisational improvement programmes.

Candidate Profile

We are particularly interested in candidates who combine:

• Enterprise-level resilience or crisis-management programme development.
• Strategic risk analysis and governance-framework creation.
• Senior executive advisory and stakeholder influence.
• Practical Claude and Codex integration.
• Strong programme delivery in ambiguous, fast-moving environments.

This is not a conventional Business Analyst position focused primarily on requirements gathering, nor is it limited to administering established business-continuity plans. Candidates should demonstrate strategic ownership, framework development and the ability to create solutions for complex challenges where clear precedent may not exist.