Business Analyst-Banner SAAS

Role: Business Analyst-Banner SAAS

Location: London (Hybrid-3 Days Onsite)

Type: Permanent

Job Spec:

Main duties and responsibilities

• Lead on the documentation of as-is and to-be process maps, business requirements, and user stories
• Own and progress low level solution design documentation, which includes config design decisions and the identification of non-SaaS build items (e.g. workflows, integrations, reports)
• Support on the collation of business rules and reference data for transposing, data upload, and configuration, and supporting the team on validation of the SaaS build as it progresses
• The programme follows an “adopt not adapt” methodology, prioritising business change over customisation, and ensuring this model is followed and encouraged is critical to the role
• Lead on workshops, alignment, and bitesize process sessions; both at capability level and cross-capability
• Challenge where a “must have” requirement or process might be a “should have” and being able to talk through and justify all design decisions at the weekly Design Advisory Group and Solution Design Authority forums
• Manage and tracking the capability query and action logs
• Ability to hand-hold on delivery in some areas where less SMEs with limited project/ programme experience may struggle (e.g. with methods of data validation or the documentation of standard operating procedures)
• Support on data mapping and migration where required
• Support on data validation, functional test and defect management, and UAT
• Feed into role-based access control for each delivery phase
• Feed into change impact analysis and training needs assessments
• Represent the programme at wider stakeholder forums, such as demos, town halls, workshops, and institutional engagement sessions across the client; championing the new SRS and business, technical, process, and data-related change
• Work closely with the client programme team, SMEs, and suppliers both at capability and cross-capability level; identifying where processes may overlap
• Support the development of a community of practice with other Banner SaaS user institutions

Person specification

• Experience working in higher education is essential
• Involvement in an SRS implementation programme would be ideal, or any experience working with SaaS platforms, Banner, and/or SITS systems
• Experience specifically with curriculum/ academic model, enrolment and registration, student and academic administration, and/ or assessment and progression is highly desirable
• Proven ability to deliver within fast-paced environments, working across multiple workstreams and competing priorities against fixed and demanding timelines
• Experience working within large-scale transformation programmes
• An understanding and practical application of Agile and SCRUM delivery methodologies would be ideal
• A team player with a “can do” attitude, willing and able to switch delivery focus or reprioritise at a moment’s notice
• Efficient and pragmatic approach to delivery. Due to the pace and demands of the programme, there is not always the opportunity to work to the level of detail typically expected in other environments. Must be comfortable applying sound judgement to determine when sufficient analysis and detail has been achieved to support effective decision-making and delivery.

Note: No sponsorship Needed