Business Analyst - Payments

Location: Toronto, ON

Onsite Flexibility: Hybrid — 4 days in office

• Position Type: Contract
• Contract Duration: 12 months (extension possible; conversion to permanent possible)
• Pay Rate: C$64.00–C$78.00 / Hour (CAD)
• Shift / Schedule: Monday–Friday, core business hours; overtime as needed
• Travel Requirements: Not required

Reporting to the Senior Manager, Payments Platform Capabilities, the successful candidate will play a critical role in the management and delivery of business analysis activities on complex, transformational, cross-functional project(s) for Enterprise Payments. The primary responsibilities of the Senior Business Analyst include, but are not limited to, the following.

• Leadership of the end-to-end business requirements throughout the lifecycle of the project, working collaboratively with stakeholders from lines of business, technology, operations and governance & control, always keeping a customer-centric focus
• Proactive identification and management of requirement risks, issues, assumptions, dependencies, and constraints
• Contribution to Change Management deliverables (stakeholder analysis, gap analysis, change planning, etc.) to ensure readiness of our customers, colleagues and cross-functional stakeholder groups
• Application of a variety of business analysis tools and techniques to solicit requirements and ensure alignment with business and Enterprise Payments' needs and strategies
• Adherence to Enterprise Project Management governance and controls to ensure requirement deliverables meet best practices and standards
• Collaboration with technology partners, providing recommendations towards system requirements and design to ensure alignment to business requirements
• Contribution to Quality Assurance activities by supporting development of test strategies, test plans and test scenarios; and active participation in assessment and resolution of testing defects
• Contribution to team development of skills and capabilities through mentorship of colleagues by sharing knowledge and experiences
• Fostering a collaborative team environment by actively participating in team meetings and reward & recognition programs
• Contribution to a positive work environment by embracing diversity in the workplace and supporting and proudly representing the organization in the community
• Lead and manage business requirements
• Work with multiple business lines and stakeholders
• Partner with Governance & Controls
• Work closely with Technology/IT teams
• Understand current business processes and identify requirements
• Translate business requirements into technology requirements/specifications
• Support project delivery and modernization initiatives
• Manage stakeholder discussions at a senior level
• Work with Product Owners / Chief Product Owners
• Partner with BAs, BAsAs/technical teams and QA
• Help interpret QA findings against business requirements
• Communicate analysis/findings to executives

Current Projects

Wire Payments Modernization

• Understanding end-to-end business processes
• Identifying systems involved
• Defining requirements for technology modernization

Data Services

• Customer/data requirements
• Understanding end-to-end customer data needs

EFT / EDAS Modernization

• Modernizing capabilities currently embedded in mainframe applications
• Identifying which business capabilities can be extracted from legacy/mainframe systems
• Determining what can be built outside the mainframe environment

• Advanced knowledge of business analysis, project delivery practices and standards across the project life cycle
• Proven track record working in project delivery, with experience in various project disciplines (PDLC, Iterative, Agile)
• Proven experience in successful requirements delivery for large, complex, multi-stakeholder programs/projects
• Prior experience in a financial institution (payments-focused role is an asset)
• Strong leadership with a demonstrated ability to effectively collaborate with all levels
• Strong verbal/written communication, collaboration, and facilitation skills, adapting style and technique to a diverse audience
• Banking/Finance project experience
• Demonstrated experience managing large complex projects in an investment banking environment
• General understanding in Agile Methodologies or experience working in an agile process
• Business Analysis experience (8 years)
• PDLC (5 years)
• Requirements Gathering (8 years)
• Familiarity with payment types and basic payment messaging, including Wire payments, EFT, EDI/EDAS, and SWIFT messages
• General understanding of how banks communicate payment information
• Ability to think from a business lens first and translate business needs into technology specifications
• Ability to communicate effectively with both business and technology teams
• Meaningful stakeholder-management experience
• Comfort working across different payment modernization projects

• Prior experience in Agile requirements delivery
• Payments-focused role experience
• BA accreditation
• Experience in payments (2 years)
• Hybrid Business Analyst / Business Systems Analyst background
• Ideally banking / financial institution background with payments focus
• Banking & Payments experience: ideally 3–4 years, with recent experience preferred

• Bachelor's degree required

• 8 years of experience in business analysis

• Prior experience in Agile requirements delivery
• Prior experience in a payments-focused role within a financial institution
• BA accreditation
• 3–4 years of banking/financial services experience
• 3–4 years of payments experience preferred
• Wire / EFT / EDI/EDAS exposure
• Familiarity with SWIFT/payment messaging

• Interview process: 2 rounds — 1st round virtual (camera on) and 2nd round in person (accommodation may be possible for candidates who cannot attend in person)
• The role is primarily focused on day-to-day project delivery and business requirements; change management is not a major responsibility
• There is a separate QA team; the BA will work closely with QA to ensure requirements are understood and delivered and to help determine whether business requirements were actually met
• Candidates should understand payment types and basic payment messaging; deep technical/payment expertise is not required
• No credit-card or debit-card experience is required

This client is one of North America's largest financial institutions and the sixth-largest bank on the continent by branches, serving approximately 22 million customers across Canada, the United States, Europe, and the Asia-Pacific region. Headquartered in Toronto, Ontario, the organization employs over 85,000 professionals worldwide spanning retail banking advisors, commercial lenders, wealth management professionals, risk analysts, technology specialists, and business analysts who collaborate across a full-service financial platform that includes personal and commercial banking, wealth management, insurance, and payment solutions. The institution has earned Great Place to Work Certification for ten consecutive years and is recognized globally for its commitment to inclusion, career development, and the financial wellbeing of millions of individual, small business, and enterprise clients.

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-15139 Industry: Operations & Management

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