Business Analytics Intern

Hiring: Business Analyst | Remote – Australia

We are hiring a skilled and motivated Business Analyst on behalf of one of our clients for a remote opportunity.

The ideal candidate will have strong analytical, problem-solving, and communication skills, with the ability to evaluate business processes, identify improvement opportunities, and translate business requirements into effective solutions.

Job Title: Business Analyst

Location: Australia

Key Responsibilities

• Analyse business operations, workflows, and existing processes to identify inefficiencies and opportunities for improvement.
• Gather, analyse, and document business requirements from stakeholders across different departments.
• Conduct stakeholder interviews, workshops, meetings, and discussions to understand business needs and expectations.
• Prepare Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), and Software Requirement Specifications (SRS).
• Translate business requirements into clear functional specifications, user stories, and acceptance criteria.
• Perform gap analysis to identify differences between current business processes and desired outcomes.
• Develop process maps, workflow diagrams, use cases, and business process models to support project planning.
• Collaborate with project managers, developers, QA teams, product owners, and other stakeholders to ensure successful project delivery.
• Evaluate existing business systems and recommend suitable solutions to improve productivity and operational efficiency.
• Conduct data-driven business analysis to identify trends, patterns, risks, and potential growth opportunities.
• Define business objectives, key performance indicators (KPIs), and measurable success criteria for projects.
• Support project planning, requirement prioritisation, scope definition, and change management activities.
• Identify business risks, assess potential impacts, and recommend appropriate mitigation strategies.
• Assist in the development of business cases, feasibility studies, cost-benefit analyses, and return-on-investment assessments.
• Coordinate with technical teams to ensure business requirements are accurately understood and implemented.
• Participate in Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Create and maintain project documentation, requirement traceability matrices, and process improvement reports.
• Support User Acceptance Testing (UAT) by preparing test scenarios, validating requirements, and coordinating stakeholder feedback.
• Investigate operational issues and recommend practical, scalable, and cost-effective solutions.
• Monitor project progress and ensure deliverables align with business requirements, timelines, and quality standards.
• Communicate project updates, analytical findings, and recommendations to technical and non-technical stakeholders.
• Identify opportunities for digital transformation, workflow automation, and business process optimisation.
• Ensure business processes and project documentation comply with relevant organisational policies and applicable regulations.
• Manage multiple tasks and priorities while maintaining accuracy and meeting project deadlines.

Technical Skills

• Strong understanding of business analysis methodologies, requirements gathering, and process improvement techniques.
• Proficiency in Microsoft Excel, including PivotTables, advanced formulas, lookup functions, and data analysis.
• Experience with business intelligence and visualisation tools such as Power BI or Tableau.
• Familiarity with SQL for querying databases and validating business data.
• Knowledge of business process modelling using BPMN, flowcharts, use case diagrams, and workflow mapping.
• Experience preparing BRDs, FRDs, SRS documents, user stories, and acceptance criteria.
• Familiarity with tools such as Jira, Confluence, Trello, or Azure DevOps for project and requirement management.
• Understanding of Agile, Scrum, Waterfall, and other software development methodologies.
• Knowledge of UML diagrams, process modelling, and requirement traceability.
• Familiarity with wireframing and prototyping tools such as Figma, Balsamiq, or Microsoft Visio.
• Understanding of SDLC, software testing processes, UAT, and change management.
• Ability to use data analysis and reporting techniques to support strategic business decisions.

Required Skills & Qualifications

• Strong analytical, critical-thinking, and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to gather, interpret, and document complex business requirements.
• Strong stakeholder management, presentation, and interpersonal skills.
• Ability to identify business challenges and recommend practical solutions.
• Attention to detail and the ability to manage multiple projects simultaneously.
• Ability to collaborate effectively with cross-functional and geographically distributed teams.
• Good understanding of business operations, project management, and process optimisation.
• Ability to translate business needs into clear and actionable technical requirements.
• A degree in Business Administration, Business Analytics, Information Systems, Computer Science, Management, or a related field is preferred.

Preferred Qualifications

• Experience working as a Business Analyst, Business Systems Analyst, or in a similar analytical role.
• Familiarity with business process re-engineering and continuous improvement methodologies.
• Knowledge of Lean, Six Sigma, root cause analysis, and process optimisation techniques.
• Experience supporting enterprise software implementation, system integration, or digital transformation projects.
• Understanding of CRM, ERP, HRMS, ATS, or other business management systems.
• Familiarity with financial analysis, budgeting, forecasting, and cost-benefit assessments.
• Experience developing dashboards, management reports, and KPI tracking frameworks.
• Knowledge of data modelling, database structures, and basic statistical analysis.
• Experience with risk assessment, impact analysis, and change management.
• Understanding of product management concepts, backlog prioritisation, and feature documentation.
• Familiarity with API integrations and the basic concepts of system architecture.
• Experience coordinating UAT, documenting defects, and validating delivered solutions.
• Knowledge of business strategy, market research, competitive analysis, and operational planning.
• Familiarity with Microsoft Visio, Lucidchart, Miro, or similar process-mapping tools.
• Experience working in Agile environments and collaborating with international teams.
• Relevant professional certifications such as ECBA, CCBA, CBAP, or Agile Business Analysis certifications are an advantage.

What You Will Gain

• Exposure to real-world business challenges, projects, and process improvement initiatives.
• Practical experience in business requirements analysis, documentation, and stakeholder management.
• Opportunities to work with modern business tools, project management platforms, and analytical technologies.
• Experience collaborating with cross-functional teams across business and technology functions.
• Opportunities to contribute to digital transformation and business process optimisation.
• Professional development in analytical thinking, strategic planning, communication, and decision-making.
• Exposure to Agile project environments, software development lifecycles, and business solution implementation.
• Opportunities to strengthen your business analysis portfolio and develop industry-relevant skills.