About Us Inspired by Pentagon USA. Powered by People. We’re building a new kind of tech-driven enterprise — with 100,000+ jobs, 100+ hotels, and bold growth across industries. Job Description This is a remote position. We are looking for a Business & Booking Manager who will be responsible for driving continuous hotel bookings through online platforms, direct inquiries, OTA management, pricing strategies, and revenue optimization . This role is critical for generating consistent revenue, improving hotel visibility, increasing occupancy, and building a strong booking ecosystem across all channels. Requirements 1. Revenue & Strategy Mastery Dynamic Pricing: Implement daily rate adjustments based on demand, seasonality, and competitor analysis to maximize RevPAR (Revenue Per Available Room). Inventory Control: Manage room blocks and allotments to prevent overbooking while ensuring 100% occupancy during peak periods. Forecasting: Analyze historical data and market trends to predict demand and set monthly revenue targets. 2. OTA & Channel Optimization Platform Management: Full ownership of MakeMyTrip, Goibibo, Booking.com, Agoda, Expedia, and OYO. Content Excellence: Audit and refresh property listings (high-res images, SEO-friendly descriptions, and amenity updates) to improve conversion rank . Parity & Compliance: Ensure strict rate parity across all platforms while strategically using coupons and "Flash Sales" to boost visibility. 3. Systems & PMS Oversight Maintain the Channel Manager to ensure real-time inventory sync between the PMS and OTAs. Utilize the PMS for guest profiling, billing accuracy, and streamlined check-in data. 4. Sales & Conversion Direct Booking Growth: Turn phone, WhatsApp, and website inquiries into confirmed sales to reduce commission costs. B2B Development: Forge partnerships with corporate clients, travel agents, and local tour operators for group bookings and long-stays. 5. Reputation Management Monitor and respond to reviews across Google and OTAs to maintain a 4.0+ rating. Implement strategies to encourage happy guests to leave positive feedback.
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