Business application specialist

Verisure is one of the world’s fastest-growing large-scale consumer subscription businesses, growing faster than household names such as Vodafone, Proximus and Orange. We are now #1 in Belgium, #1 in Europe and #1 in the world in monitored security services.

To support our continued growth and digital transformation, we are looking for a Business Application Specialist to join our Competence Center team in Brussels.

This role sits at the intersection of business and IT. You will work closely with stakeholders across the organization, transforming business needs into concrete solutions while ensuring applications and processes evolve in line with our ambitions.

You see the bigger picture. When one department asks for an improvement, you look at what it means for the other departments and for the Group. You know what is possible and what isn't, you keep expectations realistic, and you still look for a way to make the impossible possible.

If you enjoy understanding how organizations work, challenging assumptions, coordinating projects and bringing people together to deliver meaningful improvements, this role could be the perfect fit.

What you will do

• Act as the bridge between business stakeholders and IT teams, ensuring ideas and improvement requests are translated into clear requirements.

• Analyze business needs and assess the impact of changes across departments, processes and Group initiatives.

• Manage application enhancements from initial request through delivery and go-live. You stay the single point of contact between business and IT, also once a request is with IT.

• Coordinate functional testing and User Acceptance Testing (UAT) to ensure solutions meet business expectations.

• Support go-live activities through documentation, training and stakeholder communication.

• Keep an eye on recurring application issues flagged by our superusers, and make sure the structural ones are turned into improvements.

• Drive your own projects from business idea to implementation.

• Maintain oversight of ongoing initiatives and enhancements across key business applications such as Oracle Field Service, Genesys and MyPages.

• Collaborate closely with application owners, business experts and Group stakeholders to align local and international priorities.

• Represent Belgium in Group projects by identifying gaps, sharing local requirements and contributing to future solution designs.

• Work together with colleagues across Europe to share ideas and best practices, and join their initiatives or bring them into ours. Why build it twice? It keeps our budget for the projects that really matter.

Who we are looking for

• Bachelor's degree or equivalent experience.

• 2 to 3 years of experience in business applications, functional analysis or a similar role between business and IT.

• Experience coordinating projects and driving initiatives from idea to implementation.

• Strong analytical skills and the ability to understand both business processes and technical constraints.

• Excellent organizational skills with the ability to manage multiple priorities simultaneously.

• Proactive mindset with a strong problem-solving attitude.

• Attention to detail: you test thoroughly and don't sign off until it really works.

• Experience with Aha!, Jira or similar tools is considered a plus.

• Fluent in Dutch, French and English.

• A strong communicator who adapts the message to the audience, from the field to IT and the Group.

What we're not looking for

• Someone who forwards requests to IT without asking what they really mean.

• A pure project manager. Project experience helps, but this role is about understanding the business, not only managing a plan.

What can you expect from us?

• A competitive salary complemented by attractive fringe benefits such as meal vouchers, eco vouchers, hospitalization insurance and group insurance.

• Sector-specific bonuses.

• 6 additional ADV leave days.

• A dynamic international environment within a fast-growing market leader.

• The opportunity to work on business-critical applications used across the organization.

• A role where your ideas, expertise and initiatives have a direct impact on the business.

• Continuous learning opportunities and exposure to large-scale transformation projects.

Why Verisure?

At Verisure, we believe technology should enable better customer experiences and smarter ways of working.

As a Business Application Specialist, you will play a key role in connecting business needs with technology solutions that support our ambitious growth plans. You'll join a team of experts who collaborate across functions and countries to continuously improve the tools and processes that drive our success.

If you are looking for a role combining business insight, project ownership and cross-functional collaboration, we'd love to hear from you.

Verisure. We protect what matters most.

About Us

We are Verisure – and we are Proud to Protect

Verisure is the leading provider of professionally-monitored smart alarms for residential households

and small businesses in Europe, and we are growing in Latin America. We trade as Verisure in most of the countries where we operate, and as Securitas Direct in Spain and Portugal.

We protect more than three million customers in 19 countries. Our business model integrates product development, design and sales with installation, outstanding service and a 24/7 professional monitoring solution. We protect people from intrusion, fire and flood - and we save lives.

We believe it is a human right to feel safe and secure.

It takes passionate people to protect

Protecting what matters most for our customers takes innovative technology and, above all, passionate people. People who are driven by our purpose. Every one of our 33,000 colleagues takes this responsibility to protect seriously. Every day, they demonstrate our DNA – the unique imprint we look for, nurture and unleash in every member of our Verisure family.

Our people strategy is clear: to create the best, winning team. We do this by finding and attracting the very best talent; by growing and nurturing the talent we already have; and by engaging our people around our vision, our strategy and our DNA.

And with more than 80% of our colleagues interacting with our customers every day, they personally deliver our customer promise: to protect what matters most.

Do you have what it takes to be Proud to Protect? Would you like to be part of the next phase of our successful growth story? We are looking forward to receive your application.