Business Applications Engineer - ERP & Integrations

ARIS is the Process Context Platform for Enterprise AI, giving Fortune 500 and G2000 organizations the context needed to deploy agents at scale and unlock measurable new business value.

By bringing together process context, governance and operational understanding in a trusted Digital Twin of the organization, ARIS enables enterprises to connect how work is designed with how it actually happens across people, systems, data, rules and controls, improving governance and scaling agentic AI efficiently and cost-effectively.

Our ambition is underpinned by the ARIS Way – five behaviors that define how we work, make decisions and create value for our customers: Take Ownership; Move Fast, Learn Fast; Shape the Future, with Confidence; Win Together; and Customer Focus. They create a culture where people are empowered to act, learn quickly, challenge convention and work across boundaries to solve the problems that matter most to our customers.

ARIS is recognized by leading industry analysts such as Gartner and Forrester, and in July 2026 was named a Leader in the inaugural Gartner® Magic Quadrant™ for Digital Twin of an Organization Platforms, where it ranked top in two of the four critical capability categories.

For more information, visit www.ARIS.com and follow us on LinkedIn.

Be you, join us.

We are looking for a Business Applications Engineer, ERP & Integrations to join our team in Bulgaria (Remote).

As a Business Applications Engineer, you will take technical ownership of the ERP application and integration landscape, with a primary focus on NetSuite, SnapLogic and enterprise integrations, alongside technical responsibility for Zuora and OpenAir. You will be responsible for the technical health, supportability and continuous improvement of these systems, including production integrations, application configuration, troubleshooting, testing, deployment and documentation.

This is an individual contributor role reporting to the Director, IT Business Applications, requiring strong hands-on experience with enterprise applications and integrations and the ability to operate independently following company-specific onboarding.

Essential Functions

• Take technical ownership of NetSuite, SnapLogic and the ERP integration domain, coordinating resolution across relevant stakeholders and progressing technical matters within the scope of the role.

• Monitor, troubleshoot and support production integrations across middleware, APIs, files, payloads, mappings, transformations, authentication, schedules and data.

• Configure and support NetSuite, including workflows, permissions, saved searches, reports, forms, fields, imports and application settings.

• Own the technical investigation, coordination, testing and documentation of Zuora and its integrations, while supporting OpenAir and its integrations.

• Deliver application and integration changes from analysis and design through testing, deployment, documentation and operational support.

• Improve integration monitoring, logging, exception handling, reconciliation and recovery processes to strengthen reliability and supportability.

• Analyse integration failures and production issues, identifying root causes and driving timely resolution across relevant technical and business stakeholders.

• Interpret API documentation, payloads, mappings, transformation logic, integration logs and technical designs to diagnose and resolve complex integration issues.

• Maintain clear and accurate technical documentation covering integrations, configurations, processes and operational procedures.

• Contribute to continuous improvement by challenging weak or unnecessarily complex solutions and identifying opportunities to simplify, automate and strengthen the application landscape.

Minimum requirements

• At least 7 years of relevant technical experience working with enterprise applications, integrations or related technology environments.

• Proven hands-on experience implementing, supporting, troubleshooting or technically owning complex production integrations.

• Strong experience with an enterprise iPaaS or middleware platform, preferably SnapLogic or a comparable technology.

• Strong knowledge of REST and SOAP APIs, authentication, SFTP, JSON, XML, CSV and structured data exchange.

• Proven ability to interpret API documentation, payloads, mappings, transformation logic, integration logs and technical designs.

• Experience with integration monitoring, alerting, exception handling, reconciliation, replay, recovery and production support.

• Strong technical problem-solving skills, with the ability to investigate issues independently and coordinate resolution across technical and business teams.

• Strong communication and documentation skills, with sound technical judgement and a structured approach to production support.

• Degree in Computer Science, Information Systems, Engineering or a related discipline, or equivalent relevant professional experience.

• Proficiency in English, both written and oral, is required.

Nice to have

• Hands-on experience with both NetSuite and SnapLogic.

• Experience with NetSuite integration technologies such as SuiteTalk, RESTlets, SuiteScript or SuiteCloud.

• Technical experience with Zuora APIs and billing integrations.

• Experience with OpenAir or a comparable professional services automation platform.

• Experience with JavaScript or relevant scripting languages.

• Experience working in global, multi-entity, multi-currency or financially controlled environments.

• Experience supporting ERP integrations across multiple business applications and third-party platforms.

Benefits

• 25 working days' annual leave — 5 above the statutory minimum — rising with tenure through the loyalty programme

• Supplementary private health insurance (Groupama) covering outpatient, hospital, dental, vision and preventive care, with family members addable

• MultiSport card, co-funded by ARIS, for gyms and sports facilities nationwide

• Monthly Edenred gift card

• €700 one-time work-from-home allowance on joining

• Hybrid working — up to 3 days from home per week — with a free secured office parking space

Work authorization & relocation

• Please note that visa sponsorship and relocation support are not available for this position. Applicants must have the legal right to work in the country where the position is based without requiring employer sponsorship.

At SAG Aris GmbH we are committed to providing an environment of mutual respect and fairness where equal employment opportunities are available to all applicants and employees without regard to race, colour, religion, gender, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, and any other characteristic protected by applicable law.

We believe that diversity, equity, and inclusion is critical to our success as a global company, and we seek to recruit, compensate, develop, promote, and retain the most talented people from a diverse candidate pool.

To all recruitment agencies: SAG Aris GmbH does not entertain unsolicited CVs without prior approval from SAG Aris GmbH's Talent Acquisition Team. Kindly refrain from sending CVs to our job’s alias, SAG Aris GmbH employees, or any other organizational location without explicit consent. SAG Aris GmbH assumes no responsibility for any fees associated with unsolicited CVs.