SR

Business Automation Workflow Consultant

Hiring from
United States
Work type
Hybrid
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Job Title: Business Automation Workflow Consultant
Job Code: PA 814904
Client: Commonwealth of Pennsylvania – Public Utility Commission (PUC)
Location: Harrisburg, Pennsylvania
Duration: November 16, 2026 – July 3, 2027
Work Hours: 8:00 AM – 4:30 PM
Work Arrangement: Hybrid – Minimum 2 days onsite per week
Closing Date: November 2, 2026, at 4:00 PM

Position Overview

The Commonwealth of Pennsylvania’s Public Utility Commission (PUC) is seeking an experienced IBM Business Automation Workflow (BAW) Consultant to develop, enhance, maintain, and support its enterprise workflow and document management applications.

The role will primarily support InfoMAP, the PUC’s enterprise case management and content management platform, built using IBM BAW, IBM FileNet, Java/J2EE, and Kofax Capture. The consultant will troubleshoot complex application issues, develop enhancements, maintain system integrations, support modernization initiatives, and ensure reliable enterprise workflow and document processing.

Must-Have Skills

  • Hands-on experience with IBM Business Automation Workflow (BAW) development.
  • Strong experience with IBM FileNet integrations and enterprise content management.
  • Proficiency in Java/J2EE enterprise application development.
  • Hands-on experience with Kofax Capture.
  • Experience developing and maintaining enterprise workflows and document management applications.
  • Experience integrating IBM BAW, FileNet, Kofax Capture, and other enterprise systems.
  • Experience with IBM Case Manager and IBM Content Navigator.
Key Responsibilities

  • Design, develop, enhance, and maintain enterprise workflows using IBM BAW.
  • Support and enhance InfoMAP, including case management workflows, document processing, and integrations.
  • Develop and troubleshoot IBM FileNet applications, including Content Engine APIs, document repositories, metadata management, retrieval, and content lifecycle processes.
  • Build and maintain integrations between IBM BAW, FileNet, Java applications, and enterprise systems.
  • Support IBM Case Manager and IBM Content Navigator, including customizations and workflow integrations.
  • Develop, debug, test, deploy, and maintain Java/J2EE applications, web services, APIs, and backend components.
  • Support Kofax Capture workflows, including scanning, OCR, indexing, validation, batch processing, and FileNet integration.
  • Troubleshoot application defects, workflow failures, document processing issues, integration errors, and performance problems.
  • Analyze existing architecture and source code to identify optimization and modernization opportunities.
  • Develop and consume REST and SOAP APIs using XML and JSON.
  • Collaborate with business stakeholders, developers, data management, and infrastructure teams.
  • Perform application testing, code reviews, deployment validation, and production support.
  • Document application architecture, workflow configurations, integrations, technical specifications, and troubleshooting procedures.
  • Provide technical knowledge transfer to internal development teams.
  • Support migration of source code from TFS to Azure DevOps (ADO) using Git.
  • Use Azure DevOps for work-item tracking, source control, CI/CD pipelines, and deployment activities.
Required Skills

  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
  • 5 years of experience in enterprise application development, maintenance, and system integration.
  • 5 years of experience with IBM workflow and content management technologies.
  • Hands-on IBM BAW development, enhancement, deployment, and troubleshooting.
  • Strong IBM FileNet knowledge, including Content Engine APIs, object stores, metadata, document retrieval, security, and integration.
  • Java/J2EE development, debugging, testing, deployment, and application maintenance.
  • Demonstrated experience with Kofax Capture, including scanning, OCR, indexing, validation, batch processing, and document integration.
  • Experience integrating IBM BAW, FileNet, Kofax Capture, and enterprise applications.
  • Experience with IBM Case Manager and IBM Content Navigator.
  • IBM Content Navigator customization, including plug-in development and UI configuration.
  • REST/SOAP web services and XML/JSON integrations.
  • Relational databases, SQL queries, stored procedures, and database integrations.
  • Source control and DevOps tools such as TFS, Azure DevOps, and Git.
Preferred Skills

  • Experience supporting or modernizing IBM BPM, IBM BAW, FileNet, or IBM Case Manager in large enterprise environments.
  • Experience customizing IBM Content Navigator and developing FileNet integrations using Java APIs.
  • Hands-on experience with Tungsten TotalAgility, formerly Kofax Capture.
  • IBM professional certification in Business Automation Workflow or FileNet; a verifiable IBM-issued credential is highly preferred.
  • Familiarity with Microsoft .NET technologies, including C#, ASP.NET, and SQL Server.
  • Experience in government, utilities, or other highly regulated environments.




About SR International INC.

SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.

Who We Are

We Are Leading IT Based Solution Providers

Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.

Our Vision.
Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.

Career At SR International

At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it’s important for us to maintain the quality resource pool.


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