Business Central Pre-Sales Consultant - Retail

About Node4

We are a united force driven by a single ambition; to deliver faster transformation, lower cost, and truly differentiated outcomes - we do this by bringing together our AI Augmented MSP platform, hybrid sovereign cloud solutions, deep Microsoft expertise and the Node4 People

We are:

Nimble – We focus on what matters most, adapt fast and embrace change

Original – We think differently, stay curious and innovate

Driven – We are bold, bring energy and own the outcome

Engaged – We operate as one, building strong relationships

4 More – We always go further for our people, customers and partners

About the role

The Business Central Pre-Sales Consultant - Retail is a customer-facing specialist responsible for leading Pre-Sales engagements across Node4's Business Central portfolio within the AI Business Solutions practice, with a focus on retail opportunities. The role covers the sales process from qualification through to handover, including discovery, solution scoping, demonstration, and estimates.

Day-to-day responsibilities include providing discovery and solution design support to the Sales teams, preparing and delivering tailored demonstrations using LS Retail, other ISVs and Node4 solutions, and working with other members of the Pre-Sales team to showcase the wider Microsoft Business Solutions ecosystem. The role supports both LS and non-LS retail opportunities, alongside general BC opportunities.

This role suits someone with a functional BC background and significant retail experience gained through delivery, support, consulting, or Pre-Sales, with an appetite for the customer-facing and commercial elements inherent to a Pre-Sales role. LS Retail / LS Central experience is strongly preferred; however, candidates with strong BC and retail experience who can develop that product knowledge are also encouraged to apply.

Responsibilities

Pre-Sales Engagement

• Take Pre-Sales ownership of BC opportunities end to end - qualification, discovery, solution scoping, and demonstration - with a focus on retail as well as a contribution to the wider BC pipeline

• Identify retail and wider BC opportunity within existing customers and engagements rather than responding only where the customer raises it, working with the wider Pre-Sales and Sales teams

• Prepare and deliver tailored demonstrations, including ISV solutions and Node4's own extensions, to business and technical audiences, explaining the business value and relevant cost trade-offs of the proposed solution

• Translate customer requirements into a scoped solution, clearly communicating what is standard BC, an ISV, customisation, or a gap

• Produce estimates, proposal documentation, bid responses, and statements of work in collaboration with the Sales team

• Contribute to marketing activity including webinars, events, and content creation

Retail Specialism

• Lead retail discovery sessions, understanding how customers manage their stores, online channels and back-office operations, and translating those requirements into a proposed solution

• Assess when LS or a solution based on standard BC, other ISVs and Node4's own extensions best fits a customer's requirements and budget

• Develop and deliver retail demonstrations covering relevant processes such as point of sale, stock and replenishment, promotions, loyalty, and eCommerce integration

• Work with the retail Delivery practice and relevant product specialists to validate solution fit, integration requirements and delivery assumptions

Demo Environment and Product Depth

• Build and maintain BC and retail demo environments and reusable assets, covering LS, other ISVs and Node4's own extensions, to a consistently high standard

• Keep BC functional knowledge current across finance, sales and purchasing, inventory, warehousing, and reporting, alongside retail processes and solutions

• Develop and maintain knowledge of relevant ISV solutions, including their functionality, licensing and integration with BC

• Track BC and relevant retail solution releases and licensing changes, maintaining a clear view of what is demo-ready

• Stay informed of upgrade paths from NAV or on-premises BC and their implications for opportunities

Collaboration and Handover

• Collaborate with other members of the Pre-Sales team to jointly execute opportunities and design, develop and maintain Pre-Sales solutions and collateral

• Collaborate with Sales and Marketing teams across Node4 to position us as a mid-market Microsoft technology leader

• Act as the link between Sales and Delivery on BC opportunities, attending handovers where Pre-Sales has shaped the solution

• Work in close partnership with the Delivery practice so solutions designed and demonstrated are aligned with how they will be delivered

• Keep engagement records and activity current in CRM

What will you bring?

Qualifications

• Microsoft MB-800 (Business Central Functional Consultant) desirable; demonstrable equivalent experience considered

• LS Retail Academy Certifications desirable; demonstrable equivalent experience considered

Skills

• Ability to design and deliver Pre-Sales demonstrations to a credible standard, translating customer requirements into a clear narrative showing how the proposed solution meets their needs

• Solid functional knowledge of Dynamics 365 Business Central across finance, sales and purchasing, inventory, warehousing, and reporting

• Strong understanding of retail operations and the relationship between store processes, stock management, online channels and back-office systems

• Understanding of how Business Central integrates with ISV extensions and how they contribute to a wider solution

• Understanding of how Business Central can be extended and developed, and when and why this is or is not advisable

• Commercial awareness, including how solution fit, cost trade-offs and Pre-Sales activity contribute to the sales process and win rate

• Ability to organise and manage several concurrent opportunities independently, communicating proactively with internal and external stakeholders

• Strong collaborative skills, working comfortably across Sales, Delivery, and the wider Pre-Sales team

Experience

• Business Central Pre-Sales experience, or a strong BC support, delivery, or functional consulting background with a clear appetite to move into Pre-Sales full time

• Significant experience working with retail customers and translating their operational requirements into business system solutions

• Significant customer-facing experience through workshops, discovery sessions, or demonstrations

Preferred Skills and Qualifications

• Experience working alongside Sales teams on qualification, proposals, or estimates

• Exposure to producing statements of work or responses to RFPs, RFIs, or ITTs

• LS Retail / LS Central experience, particularly in solution design, implementation or demonstration across point of sale, stock and replenishment, promotions, loyalty, or omnichannel retail

• Experience with retail ISVs, point-of-sale systems and eCommerce integrations alongside Business Central

• Understanding of Business Central and LS Central licensing models and deployment options

• Exposure to BC ISVs Node4 works with, such as Continia, InsightWorks, MobileNAV, Tasklet, SANA, Yavrio, or Jet Reports

• Experience with the wider D365 / Power Platform ecosystem, including D365 Sales, Customer Service, Field Service, Power Apps, and Power BI

• Experience using Copilot and AI capability within Business Central and the wider Microsoft stack

What can we offer you?

• Hybrid Working

• Private Medical Insurance or Company Paid Health Cash Plan

• Employee Assistance Program

• 25 days holidays plus your birthday off

• Option to purchase additional holiday (up to 5 days)

• Company Pension Scheme

• Life Assurance x 4

• A diverse workforce

• Employee investment with Node4 training Academy

• Family savings and shopping discounts through the Node4 benefits portal.

• Discounted Gym Membership

• Modern facilities with open and welcoming breakout areas

• Company Social events

• Never ending supply of hot and cold drinks, biscuits, sweets, and fruit

Why join Node4?

Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide and beyond. From three people to a workforce of over 900. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard.

Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.

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