Business Change Manager

Azooa is recruiting an experienced Business Change Manager for a proposed Australian Government system redevelopment engagement. This EL1-equivalent role brings together business change, stakeholder engagement, business analysis and executive communication in a lean, fast-paced project environment.

ENGAGEMENT DETAILS

• Reference: AZ-LH-08527 (source RFQ LH-08527)

• Positions: One

• Location: Canberra, ACT

• Working arrangement: ACT-based hybrid. Routine Canberra office attendance is required. Up to two remote days per week may be permitted, subject to commencement, performance and operational requirements. Reasonable attendance requests must be met.

• Estimated start: 3 December 2026

• Initial contract: 16 months

• Extension option: One further six-month period, subject to approval

• Maximum hours: 40 per week

• Clearance: Hold, or be able to quickly obtain and maintain, AGSVA Baseline clearance. Onboarding delays and delivery impacts will be considered if clearance is not current.

ROLE OVERVIEW

Coordinate change impacts, stakeholder matters, business requirements, readiness, risks and emerging issues. Translate verified business needs and project objectives into practical change activities and clear, evidence-based advice, working across business, data, design and technical delivery teams.

KEY RESPONSIBILITIES

• Act as a trusted adviser and central coordination point across change, stakeholders, requirements, readiness and risks.

• Coordinate between business owners and the vendor project manager.

• Develop and deliver an integrated stakeholder engagement and communication strategy for governance groups, internal teams, participating organisations, data providers and end users.

• Facilitate workshops, interviews, briefings and forums, and maintain feedback, decisions and actions.

• Develop a change management approach aligned with the delivery roadmap and governance arrangements.

• Complete an initial change impact assessment within four weeks of commencement and update it at key milestones.

• Plan readiness, transition, adoption, training, knowledge transfer and post-implementation support.

• Maintain and validate requirements, user stories, process maps, data requirements, user journeys and acceptance criteria.

• Support user acceptance testing, demonstrations, deployment and implementation decisions, retaining traceability to business outcomes.

• Prepare concise briefs, presentations, dashboards, decision papers, data visualisations and executive-ready updates.

• Establish priorities quickly, adapt to changing needs and deliver accurate outputs under pressure with limited supervision.

CAPABILITIES WE ARE LOOKING FOR

• Demonstrated delivery of complex digital, data or ICT-enabled business change, with measurable outcomes.

• Stakeholder facilitation, executive briefing and respectful collaboration across multidisciplinary teams.

• Business analysis covering elicitation, process mapping, traceability, validation and user acceptance testing.

• Data visualisation using Power BI or comparable tools.

• Practical change, readiness and adoption planning, including an effective first 30/60/90-day approach.

• Capacity to work independently, manage competing priorities and deliver quality outcomes within short timeframes.

DESIRABLE EXPERIENCE

• Australian Government or regulated environments.

• AI or agentic project experience, including responsible use of AI-enabled tools.

• Business Process Model and Notation (BPMN).

• Recognised change management, business analysis or project qualifications.

RATE GUIDE

Azooa's recommended value-for-money guide is AUD $130–140 per hour including superannuation, based on the current market. This is a guide only, not an offer or a guaranteed rate. Lower rates can significantly improve bid competitiveness where role requirements are met. Azooa considers higher rates case by case.

HOW TO APPLY

Apply through the Azooa Careers form using reference AZ-LH-08527. Provide your current CV, availability, expected hourly rate including superannuation, citizenship status and current clearance or ability to quickly obtain Baseline. Declare any potential conflicts of interest. Shortlisted candidates will be asked to provide a concise pitch addressing the role criteria and delivery approach; Azooa will coordinate the detailed submission requirements.

Applications close Monday, 16 November 2026 at 11:59pm Canberra/Sydney time (AEDT).

This recruitment activity supports a proposed tender response. Engagement is subject to procurement outcome, client selection, required checks and contract award. Extension options are not guaranteed.