Business Consultant

Responsibilities Client Discovery & Requirements Analysis Engage enterprise clients to understand business processes, goals, and challenges. Conduct needs assessments to define required customizations and essential solution features. Solution Configuration & Customization Configure the Unified Commerce Solution, including POS, CRM, promotions, Order Management, Product Management, and marketplace integrations. Collaborate with development teams to address system gaps and deliver tailored enhancements. Training & Support Deliver training programs to ensure effective solution adoption. Provide ongoing stakeholder support and resolve technical queries during and post-implementation. Project Coordination Manage project plans, timelines, and milestones for assigned tasks. Monitor progress, mitigate risks, and align deliverables with client expectations. Documentation & Communication Maintain implementation documentation and provide regular status reports. Communicate client feedback and improvement opportunities to product and development team Qualifications: - We are looking for someone with a strong e-commerce systems understanding with excellent customer management skills. - POS configuration & implementation, Product Management/Project Management, Support - Retail/Ecommerce domain - Good communication. Client facing Location: Manila Work set-up: remote (must be open to onsite work during client-facing engagements)