Business Data Analyst - Controls Office

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Job Description Summary

Job Description

Title: Business Data Analyst - Controls Office
Salary: £44,901 – £49,890
Location(s): Chester, Leeds, Manchester, Edinburgh, Bristol or Birmingham
Hours: Full time
Working pattern: Hybrid, 40% of your time (or two days) in an office site listed above

About the role

You will join a growing area that is changing how data is used to strengthen risk and control decisions and deliver better outcomes for customers.

The Group has made significant progress through Resetting Risk, creating a stronger and more consistent approach to risk management. We’re now focused on embedding this across Connected Finance, supported by improved policies, data and tooling.

Our data strategy is focused on creating a trusted, connected data environment that improves quality, reduces duplication and provides actionable insight. In this role, you’ll help turn that strategy into practical change, working with colleagues to solve business and data challenges, shape requirements and improve how data is managed, presented and used to support better decisions.

There is real autonomy in how you approach the work. Rather than simply analysing the data in front of you, you’ll have the opportunity to shape how data is approached, presented and used, making the most of the tools available to influence better decisions. You’ll also have access to vast amounts of data and exposure to technologies including AI, Google Cloud Platform (GCP), Power Platform, Power Query and Power BI, giving you the chance to build your skillset while delivering change.

What you will be doing day to day

• Support delivery of the risk and control data strategy, translating priorities into clear requirements, practical actions and measurable outcomes.
• Engage stakeholders to understand key challenges, current processes and the data needed to improve decision making.
• Connect and analyse data across risk and control journeys to identify quality gaps, emerging trends, root causes and opportunities for earlier intervention.
• Leverage tools to bring data together and surface timely, actionable insight.
• Shape improvements to data, reporting, workflows and automation that reduce manual effort and strengthen risk and control outcomes.
• Partner with risk, data and technology teams to develop reusable and sustainable solutions that improve insight, reduce duplication and strengthen risk oversight.

What you will need

• Strong analytical and problem-solving skills, with the ability to organise information, identify key issues and draw evidence-based conclusions.
• Some experience of business analysis, data analysis, process improvement or change delivery.
• A good understanding of risk and control, including how data and insight can support effective risk management and stronger control outcomes.
• Confidence working with data to understand business questions and translate findings into clear requirements and practical actions.
• An organised approach, with the confidence to take ownership of your work and shape how you approach problems, rather than relying on a predefined way of doing things.
• An interest in using data, technology and automation to improve how work gets done.

And any experience of these would be really useful

• Experience using Power Platform, Power BI or Power Query to improve reporting, insight or automate processes.
• Experience using automation to simplify processes, reduce manual activity or improve ways of working.
• Experience supporting projects or change activity, with an understanding of project governance and how change is delivered effectively.
• Experience working within risk and control, or another environment where data advises risk-based decision-making.

About working for us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 28 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

About Us

With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.

Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.

Need Help?

Should you wish to contact us for any reason, please email us at: careers@lloydsbanking.com

Flexible Working Options

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