Business Development & Event Operations Executive

Job Description This is a remote position. KEY JOB RESPONSIBILITIES: ● Acquire and retain event organizers to meet sales targets ● Consult, seek approval, and coordinate client product customization requests with the regional team ● Assist the regional team wherever needed to maximize sales success for the customers who require product customizations ● Understand the company’s products and services to determine whether prospective clients are a good fit ● Assist relevant managers and colleagues in advising improvements for company’s products and services to be competitive in the market for our targeted customer segments ● Manage client's needs and deliver expected works in a timely manner to maintain client satisfaction. This includes, but is not limited to: ○ Guiding them through the on-boarding process ○ Creating, editing, filtering of any content submitted by the clients ○ Communicating any additional requirements from the clients to the team and ensuring those needs are serviced accordingly ○ Supervising on-site related work on the day of the event to ensure our products and services are delivered successfully and meets client’s expectations ○ Coordinate with third-party vendors for specific event needs based on the organizers’ requirements ● Manage ticket buyer inquiries and resolve their issues through relevant our company channels where contacted ● Manage and maintain all company equipment to ensure that they are fully operational and ready for use at the event ● Assist the regional team in developing sales and marketing strategies for customer acquisition ● Undertake other positions or assignments as and when required by the company Requirements RESPONSIBILITIES We are looking for a passionate colleague who is hungry for growth, willing to take the initiatives in their role and unafraid to take on the challenges of unconventional problems. In short, someone who wants to do more than getting by on a day-to-day basis and would like to build a long-term career and an organization they can be proud of. As a Business Development & Event Operations Executive, you are responsible for three key things: 1) Acquiring, servicing and managing event organizer clients who are ready to on-board with company standard offerings 2) Coordinating with the regional team on leads who request product customizations 3) Managing, supervising and running tasks before, during, and after events to ensure success and satisfaction for both the attendees and organizers. Professional standards and etiquette should always be upheld, as well as being able to adapt your conversation style to that of the individual clients as well as building good rapport with them ​ KEY QUALIFICATIONS: ● Bachelor’s degree in management, communications or other related fields in business ● Must have experience in the event industry with a strong network of promoters ● At least 1 year of sales experience ● Sales DNA with a service mind ● Competitive nature - extremely eager to learn and win ● Excellent command of spoken and written English and the local language ● Excellent presentation/proposal creating skills ● Excellent presentation and sales skills ​ Benefits Phone & Laptop Transportation Allowances Meal Entertainment THR