Business Development Manager

Company Description Zwift International Pty Ltd builds custom e-commerce websites and provides ongoing marketing support for a wide range of retail businesses. The company offers end-to-end services, including SEO, SEM, database management, email, and SMS marketing, to help clients achieve measurable online success. Zwift differentiates itself by treating every business as unique and working closely with clients to deliver strategic, targeted marketing and streamlined order processing. With a strong focus on brand awareness through creative, timely, and visually appealing content across multiple media channels, Zwift supports long-term growth and increased customer loyalty for its clients.

Role Description The Business Development Manager is a full-time, hybrid role based in Adelaide, SA, with the flexibility to work from home part of the week. The role involves identifying and qualifying new business opportunities, building and maintaining strong relationships with retail clients, and presenting tailored e-commerce and marketing solutions that align with client needs. The Business Development Manager will conduct market research, prepare proposals, lead pitches and presentations, and negotiate commercial terms to close deals. Day-to-day responsibilities include managing a sales pipeline, tracking performance against targets, collaborating with marketing and technical teams to ensure smooth client onboarding, and providing regular updates and insights to internal stakeholders. The role also requires ongoing account development to expand services with existing clients and help them optimize the impact of Zwift’s solutions.

Qualifications

• Business development and sales skills, including lead generation, pipeline management, and negotiation.
• Client relationship management and account management skills, with the ability to understand and respond to diverse retail business needs.
• Knowledge of e-commerce platforms and online retail operations, including order processing and website performance metrics.
• Understanding of digital marketing concepts such as SEO, SEM, email marketing, SMS campaigns, and brand awareness strategies.
• Strong communication and presentation skills, with the ability to clearly articulate solutions to both technical and non-technical stakeholders.
• Analytical and problem-solving skills to interpret data, identify opportunities, and create targeted growth strategies.
• Ability to work effectively in a hybrid environment, managing time and priorities across office-based and remote work.
• Relevant tertiary qualification in Business, Marketing, Communications, or a related field, or equivalent experience in a similar role.
• Experience in the retail or e-commerce sector is highly desirable, along with familiarity with CRM tools and sales reporting systems.