Business Development Manager – GTA / Southern Ontario - Assurant Vehicle Protection Services

As a Business Development Manager for Assurant Vehicle Protection Services, you’ll support Assurant’s existing automotive dealership partners within the territory, continuing our long-standing focus of ensuring excellent dealer and customer satisfaction. At the same time, growing relationships through prospecting efforts, promoting F&I revenue growth opportunities to new dealer partners. F&I Product training and coaching to ensure customer support and retention stays a priority.

What will be my duties and responsibilities in this role with Assurant VPS?

Dealer Relationship Building:

• Support and uphold Assurant VPS’s wonderful network of existing dealer partners within assigned geographic territory, with a key emphasis on dealer relationship management.
• Execute regular and consistent in-person dealership visits and training with our dealer partners, scheduling appointments, preparing agendas and coaching initiatives, and ensuring appropriate support follow up.
• Build relationships and maintain strong communication with prospective dealer partners.
• Provide dealerships with information on products and services and perform continuous new partnership presentations to dealers within your territory to advance business development efforts.
• Ensure all necessary dealership staff receive ongoing sales and claims training, education on new and existing products as part of Assurant’s commitment to our dealer partnerships.
• Respond quickly and follow up often with accounts to ensure dealerships’ sales and claims needs are met, and any concerns are resolved quickly.
• Work professionally with Assurant’s internal departments on a continual basis to guarantee all VPS team members can provide excellent customer service at every opportunity to our dealer partners.
• ·Builds and maintains strong relationships with prospects, new and existing customers to retain business, promote revenue growth opportunities and positive internal working relationships to ensure excellent customer service and satisfaction following the sale.
• Ensures customers receive ongoing training and education on new and existing products.
• Works in a team selling capacity, ensuring that the appropriate sales, marketing and technical expertise is utilized in the most effective manner to build and maintain strong customer relationships.

Sales Plan Execution and Performance Monitoring:

• Develop strategic growth plans for product development within assigned dealer partners, fostering the overall sales goals of our dealer partners.

• Work with dealer partners to forecast sales targets and margin expectations to ensure overall financial and customer service goals are met or exceeded.

• Forecasts sales and margin expectations.

• Set specific targets which ensure overall financial goals are met or exceeded.

• Identifies new business opportunities within existing accounts.

• Look for new growth opportunities within existing accounts. Increases the overall product mix within that specific account.

• Works closely with the sales team within that account to identify new business opportunities; both project business and new product opportunities.

VPS Sales Growth:

• Develops an ongoing awareness of how market pressures affect pricing and quoting in various sectors of the economy.
• Works within pricing margin guidelines set by manager to prepare quotations and/or to obtain support from the Pricing Analyst in preparing the quotation.
• Analyzes product mix, look for opportunities to maximize margin.
• Follows up on all quotations.
• Participates in Marketing Initiatives.
• Professional Development and Continuous Improvement.
• Maintains comprehensive knowledge of CTC’s products, services, guidelines, policies and procedures.
• Attends and participates in training and orientation sessions as needed.

What are the requirements needed for this position?

• 5+ Years of experience within the Automotive Industry in some aspect.
• In-depth knowledge of Automotive F&I products and services is ideal.
• Business Development experience, specifically in F&I Dealer Services or Automotive B2B territorial sales is an asset.
• Able to complete day-to-day travel requirements throughout the assigned geography territory, allowing constant in-person support for our dealer partners and prospecting efforts.
• Self-starter that demonstrates drive, able to adapt between independent and collaborative work; can achieve results under pressure.
• Highly developed skills in sales and prospecting, relationship building, and able to cultivate new business partnerships.
• Excellent written and verbal communication skills.
• Working knowledge of regularly used software; Outlook, Excel, PowerPoint, Adobe, Teams, Zoom, etc.
• Must be able to travel 75% or more.

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Job Grade

Pay Range:

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

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Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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