Business Development Manager (Musical Equipment) (f/m/x) - remote

Founded in 2017, refurbed is Europe’s fastest-growing marketplace for refurbished products, active in 23 European countries and having surpassed €2Bn in GMV — all while being profitable. With beautiful headquarters in Vienna, we operate as a remote-first company and have been recognised as a Top DACH Employer by Kununu for four consecutive years. Our mission is to make sustainable consumption the easy choice by enabling customers to buy products up to 40% cheaper while significantly reducing CO₂ emissions. If you thrive in an environment that values momentum, ownership, and impact, you’ll feel at home here. We’re a fast-paced, high-performance team that works hard and challenges itself everyday. To enable this high-performance every team member enjoys full autonomy over their location (we’re remote-first). As a Business Developer for the Musical Instruments category, you will be responsible for the full sales cycle: sourcing, negotiating, and signing new brands and professional sellers, as well as managing your seller portfolio. You will also play a key role in shaping the musical instruments category’s strategy and growth. WHO YOU ARE You bring 3**+ years of experience in Sales, Business Development, Account Management or Partnerships**, ideally within marketplace, retail, or e-commerce environments working with brands and resellers. You speak English fluently ; an additional European language (e.g. German , Italian ) is a strong plus You have a proven track record of closing enterprise-level deals , managing long sales cycles end-to-end and/or experience in managing and growing accounts You are passionate about working with people and can communicate, influence, and persuade stakeholders at all levels , including senior leadership and C-level counterparts, backed by strong commercial acumen You are resilient and persistent , learning from setbacks without losing momentum You are a structured, analytical problem-solver who can quickly understand complex business and operational setups You bring a tech and AI-first mindset to your approach, coupled with strong critical thinking skills Location & eligibility: This role is open to candidates based in Europe (including UK) only with a valid right to work. WHAT YOU'LL DO Identify, evaluate, and prioritize sellers and brands within the Musical Instruments category, building a strong and differentiated pipeline Analyse market trends, demand signals, and assortment gaps to shape the category’s acquisition and growth strategy Lead the full sales cycle independently, from first outreach and business case development to contract negotiation and deal closure Act as a problem solver for prospective sellers, collaborating with internal teams to address commercial, operational, and technical requirements Guide new partners through refurbed’s marketplace processes to ensure smooth onboarding and successful go-live , working closely with cross-functional teams Take ownership of a defined seller portfolio, with a focus on growing accounts and unlocking new opportunities across countries, categories, and products Build and maintain strong relationships with sellers, acting as their trusted partner while always representing refurbed’s position Represent refurbed at industry fairs, events, and conferences , building visibility and long-term relationships within the Musical Instruments ecosystem WHY YOU WILL ENJOY WORKING WITH US: Our Culture and Values: Decisions should be made based on facts and not by hierarchy levels? We sure think so! We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company. You fail sometimes? Well, so do we! We’re all just human, let’s learn from our mistakes to improve in the future! No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference! Personal & Professional Development: You'll have access to a dedicated learning budget within your department to support your growth, whether it's courses, conferences, or other learning opportunities that matter to you. We partner with Likeminded, offering you private sessions with experts for your personal growth and mental health. We frequently host internal workshops, allowing our teams to further develop their skills in different areas and enhancing collaboration across departments. Flexibility: We care about a healthy work/life balance. We not only function and support a fully remote setting but also offer the possibility to work from our beautiful office in the vibrant heart of Vienna – we love dogs, so feel free to bring your furry little buddy too 😊 We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize. You will also be invited to take part in our office weeks, happening three times a year, where you will have the chance to work side by side with your colleagues and enjoy the team-building events and on-site workshops …and much more! See https://careers.refurbed.com/ for further insights!