We are looking for an experienced individual to grow Buyers Trust by developing and managing strategic relationships within the real estate ecosystem. The Business Development Officer is responsible for increasing product adoption by estate agents, agencies, conveyancers, developers and other lead providers, positioning Buyers Trust as the preferred deposit investment solution for every property transaction. The role focuses on creating long term partnerships through consistent engagement, exceptional service, reliability and availability.
Key performance areas
Business development
Identify, engage and acquire new lead
providers within the property industry.
Build and maintain strategic
relationships with estate agencies, estate agents, conveyancers, developers and
other referral partners.
Develop territory plans to maximise
market coverage.
Secure first-time use of Buyers Trust
and convert new users into long term advocates.
Expand Buyers Trust's footprint within
assigned geographical areas.
Relationship management
Become the trusted partner of choice.
Maintain regular face-to-face contact.
Provide exceptional responsiveness,
reliability and availability.
Build trust through service
excellence.
Brand visibility
Represent Buyers Trust at agency
meetings, networking events and industry functions.
Promote Buyers Trust through market
activities and appropriate social media engagement.
Product education.
Train referral partners on Buyers
Trust products, processes and value proposition.
Deliver presentations and product
demonstrations.
Pipeline management
Maintain an active sales pipeline.
Record activity in CRM systems.
Forecast pipeline performance.
Sales performance
Achieve sales and deposit growth
targets.
Increase active referral partners and
repeat transactions.
Market intelligence
Monitor competitor activity and identify opportunities.
Required Qualification, Experience & Knowledge
Matric.
Relevant sales,
marketing or business qualification advantageous.
Minimum three
years' business development or key account management experience.
Experience selling
into the real estate industry is highly advantageous.
Existing network
of estate agents, agencies, conveyancers or developers is a strong advantage.
Experience in
financial services, property, legal, banking, bridging finance or foreign
exchange preferred.
Proven sales track
record.
Knowledge of
Property industry
Residential
property transactions
Business
development
CRM systems
Microsoft Office
Required Skills
Business
development
Negotiation
Presentation
skills
Networking
Pipeline
management
Commercial acumen
Relationship
management
Critical success factors
Exceptional
reliability and follow through.
High availability
and responsiveness.
Strong
relationship building ability.
Consistent
in-market presence.
Personal
accountability and disciplined execution.
Key performance indicators
New active
referral partners
First transactions
secured
Repeat transaction
rate
Deposit value
generated
Revenue generated
Pipeline value
Client engagement
activity
Client
satisfaction
Travel requirements
Extensive regional travel. Valid
driver's licence and own reliable vehicle essential.
Working conditions
Field-based role requiring
regular travel, face-to-face client engagement and attendance at industry
events.
Required Competencies:
Commercial drive
This role exists to generate
new business. The individual must constantly look for opportunities, grow
market share and convert relationships into revenue.
Persuasiveness
Success depends on influencing
estate agents and other referral partners to change behaviour and adopt
Buyers Trust as their preferred solution.
Creating support
The role is about building
advocates. The BDO must gain buy-in, establish credibility and create
long-term commitment from agents and agencies.
Results-oriented
Relationship building is
important, but it must translate into measurable outcomes such as new
agencies on-boarded, first transactions and repeat business.
Market-oriented
The person must understand the
property market, identify opportunities, build networks and maintain a visible
presence within the real estate ecosystem.
Service-oriented
Reliability, availability and
service excellence are the drivers of repeat business and brand stickiness. A
service mind-set is therefore fundamental to success.