Business Development Representative

Job Summary:

Plan and execute sales plan to grow new customer sales revenue from new account prospects. Work with Vice President of Business Development to grow current and new customers for PedalPoint within defined campaign objectives as designated with a defined sales revenue budget. This includes establishing strong relationships with customers, building knowledge of their needs. Solicit order for goods or services in person and over the telephone. Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Manage and maintain customer records and interaction activity with current and new potential customers in company CRM and manage unique account management reporting requirements established by VP Business Development.

Duties/Responsibilities:

· Explain products or services and prices, and answer questions from existing customers and new potential customers.

· Maintain computerized customer and prospect database by obtaining and entering customer contact, opportunity profile and other key information into company CRM.

· Assist with establishing specific segment campaigns and work with VP Business Development executing specific campaigns to solicit new business from potential customers including, but not limited to, research on specific market segment customer targets establishing working campaigns.

· Develop and prepare sales tactics and materials that present evTerra Recycling’s products and services, in a manner which to persuade potential customers to purchase a product or services.

· Account management objectives – develop and deploy relationship management tactics with key customer contacts; obtain names of other influencers, decision makers, and approvers within account to position evTerra Recycling value propositions. Responsible for setting next action and execution.

· Identify and record within the company company CRM current position and various sales tactics of the sales opportunities within each phase of the customer defined decision making process.

· Adjust sales scripts and messaging to better target the needs and interests of specific individuals and customer needs.

· Communicate effectively with evTerra Recycling management and customer’s management based on tactical level issues.

· React to customer requirements outside of standard product services offered by evTerra Recycling when warranted by profiling needs and requirements and effectively working these objectives with VP Business Development, or Executive management for resolution.

· Contact applicable businesses and/or entities by telephone pursuant to special projects assigned by VP Business Development.

· Identify and suggest process improvements as necessary to maintain high quality, efficient processes across all tasks.

· Provide mentoring to other team members in areas of unique knowledge and other supporting team initiatives.

· Other job related tasks as assigned.

· Travel as required to meet new business objectives and as directed by VP Business Development, adhering to Travel Policy.

Required Skills/Abilities:

· Knowledge of principles and methods for showing, promoting, and selling services, including marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

· Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

· Advance user expertise of company CRM.

· Must have good working knowledge of MS Excel, Word, Powerpoint, and Outlook, Access a plus.

· Excellent written and verbal communication skills.

· Ability to modify message delivery to meet varying needs of customers.

· Ability to organize and manage time, predicting and meeting changing demands as necessary.

· Travel requirements: 75% of time

Education and Experience:

· Two year Associate degree in Sales, Marketing, or Business, or related field required.

· Four year Bachelor degree in Sales, Marketing, Business, or related field preferred.

· Minimum five years’ experience in sales.